Reviewers frequently praise the shop for quick turnaround times, transparent pricing, and proactive communication with insurance companies. Staff are noted for handling repairs efficiently and providing helpful guidance throughout the process. However, a minority of low-star reviews cite issues with poor communication regarding insurance approvals, unauthorized repairs, and instances where customers felt their vehicles were retained without clear consent.
Google rating: 5.0 out of 5 from 741 reviews (99% five-star).
Reviews on this page: 741 Google reviews (680 with written comments, 123 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 25, 2026.
Service: Auto Body Shop serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
741 reviews on Google
5★730
4★4
3★2
2★2
1★3
Reviews from Google, shown as published (original wording, unedited).
MQ
Momo Qais1 review
★★★★★
I had a great experience with Elite Auto Body Shop! They did an excellent job repairing the bumper and replacing the trunk on my 2026 Toyota Camry after I was rear ended. The work was completed quickly, and they handled all the insurance communication for me. They even drove me to the rental car place and allowed me to leave my rental there when picking up my car. A special thank you to Esmeralda for keeping me informed every step of the way and making sure everything went smoothly. I highly recommend this shop for their excellent work, professionalism, and outstanding customer service!
Absolutely the best service I’ve ever experienced. They took care of my truck with no hassle. Josh was excellent helpful from beginning to end. I highly recommend them!!!!
The repairs were quick and easy, and Mauricio was always responsive and even went to bat with the insurance company.
The car looks amazing and I know that if anything were to popup, they would take care of it
⭐⭐⭐⭐⭐ Outstanding Service & Amazing People! I come from out of town and I didnt know who togo to. I just went to an option google gave me.
I cannot say enough good things about this place! From start to finish, the customer service was absolutely outstanding. They went above and beyond to help me get my truck back on the road, and I truly appreciate the time, effort, and dedication they put into helping me.
What stood out to me the most was not just the quality of service, but the people themselves. Everyone was extremely friendly, professional, honest, and genuinely willing to help. It’s not every day you come across a business that truly cares about its customers and is willing to go the extra mile to make sure they’re taken care of.
I highly recommend this place to anyone looking for dependable service and great people to work with. They’ve definitely earned my respect, my trust, and my future business.
Thank you again for going above and beyond. Businesses like yours deserve recognition and support!
