Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
Elite AutoWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Elite AutoWorks

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 297 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite AutoWorks is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite AutoWorks is better than 97% of auto repair shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite AutoWorks is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite AutoWorks is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite AutoWorks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite AutoWorks is better than 70% of auto repair shops.B
70

Reviews for your job

Customers hired Elite AutoWorks for 8 kinds of job.

Elite AutoWorks for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Auto engine diagnostic”

Hunter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Love this place always does great work, honest and they don’t try and get one over on you. Will tell you what’s wrong what they charge and if it’s worth doing right then and there along with other options elsewhere if it’ll be more cost effective. Would recommend them to anyone! Chase the service manager is super…

Auto water leak repairGeneral repairs & maintenanceElectrical
Raly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience from beginning to end. Chase kept me up to date and worked to get me the best price with my warranty. Definitely will be getting my Outback serviced here again.

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
AaronLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service and transparent about each issue to address. Never pressured me on what services to complete, only gave me options with information. Thanks for the service!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I wanted to establish auto care for my 2019 Toyota Tundra at a provider in Castle Rock. The vehicle has been gently used over 95k miles and I had driven past several fairly large maintenance jobs such as spark plug replacement, so I expected this would take a long time. Instead, I was surprised by how quickly the work was done!

Reasonable priceTransmissionAir & cabin filter replacementAuto engine diagnostic
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent experience! I bring all of my vehicles here and have had great service every time. Honest, fast, and knowledgeable!

Great priceSteering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Honestly hands down the best auto repair shop in Castle Rock! They were really professional and stayed in contact with me during the whole process. I explained to them how I need my truck fix before the weekend and they fit me in there schedule and got it done! Honestly I will be back to elite autoworks in the future weather it’s oil changes or anything!

Reasonable priceAuto engine diagnosticOil change
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This place is the best. Efficient, helpful and priced right. I have 3 vehicles and all of them go to Elite!!!

Great priceTiresGeneral repairs & maintenanceAuto engine diagnostic
kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. Tim and Shane were very good to work with. Did a great job on the repairs for my 2015 Subaru forester. Fair and honest. I will use them again in the future.

Reasonable priceElectricalAuto engine diagnosticAuto engine tuning
Uriel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hands down one of the best shops I’ve been to! They are extremely friendly and knowledgeable. Also want to mention, they managed to get me in on a short notice! The prices are fair and the work speaks for itself. True professionals and will be my go to location moving forward for any mechanical issues. Thanks guys

Reasonable priceAuto engine diagnosticAuto brake repair
Shelley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the ONLY place I take my cars. Because of his extensive experience working in the service department at Toyota, I trust Shane and the team at Elite to care for every need with my Lexus vehicles, including a 20 year old GX470 and a 12 year old CT200h hybrid. I also bring a 25 year old Tacoma to him and he…

Customer photo from Shelley's review
Reasonable priceAir & cabin filter replacementAuto battery replacementSteering & suspension repair
Armando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience with Elite auto works. They diagnosed all of the issues. And informed me prior to completing the problems at hand. They took care of me and I am appreciative of their service. Thank you.

Great priceSteering & suspension repairAuto water leak repairAuto engine diagnostic
TLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Toyota Rav because my other mechanic said that the transmission needed replacing. They did an auto engine diagnostic test and there was nothing wrong with the transmission. They gave a separate price and invoice for what the car needed so you can choose what you wanted to get fixed and let you know what…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change36—
General repairs & maintenance35—
Vehicle Inspection19—
Transmission13—
Auto engine diagnostic12—
Engine repair11—
Brakes10—
Electrical repair10—

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