Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Elite AutoWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Elite AutoWorks

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 297 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite AutoWorks is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite AutoWorks is better than 97% of auto repair shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite AutoWorks is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite AutoWorks is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite AutoWorks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite AutoWorks is better than 70% of auto repair shops.B
70

Reviews for your job

Customers hired Elite AutoWorks for 8 kinds of job.

Elite AutoWorks for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Brakes”

Pennie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I highly recommend this company! Prices were very reasonable, work was done quickly! Online appointments are available!

Reasonable priceBrakesBrake service & repairAuto brake replacement
JoanneLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve taken my RAV4 there twice now. Excellent experience. Friendly and knowledgeable. Best of all they are honest ! And don’t try to sell you unnecessary things. We will be a lifer there

Great priceSteering & suspension replacementBrakes
Jaclyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have taken both my cars here for service. They have always been fast with service, better pricing (and I always shop around) and super honest. It’s hard to find an honest mechanic.

Great priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
SaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Found my new mechanics! Priced seem reasonable, very transparent, communication 10/10. Love!!

Reasonable priceBrakesVehicle safety inspectionService not listed
Vikes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shane’s Team was professional and great to work with on my brake job. Called them with kind of an urgent request to get my brakes done. They were able to quickly get me scheduled. I dropped off my vehicle and within about 1.5 hours they had already completed the job. Brakes are working great with no more…

Reasonable priceBrakes
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly customer service. Very informative inspection report and attention to detail. They are very communicative regarding updates on my vehicle.

Great priceVehicle InspectionBrakesAuto brake replacement
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys were great! Very communicative, honest and efficient. Will be taking my car here always from here on out.

Great priceBrakes
Jack11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place is awesome and they are the only people I trust in Castle Rock with my old Lexus! The quality and efficiency of their work is outstanding. Super easy to schedule and being able to pick up my car after hours from them is really nice. Definitely recommend for basic maintenance or complex repairs!

Reasonable priceVehicle InspectionWheel alignmentBrakes
KellyLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Awesome shop, great communications, quick and quality service. Much appreciated. Thanks!

Great priceSteering & suspension replacementAuto brake repairBrakes
Morgan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Staff is wonderful! They did an amazing job taking care of my car, and taking care of me!

Great priceBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change36—
General repairs & maintenance35—
Vehicle Inspection19—
Transmission13—
Auto engine diagnostic12—
Engine repair11—
Brakes10—
Electrical repair10—

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