Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Elite AutoWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Elite AutoWorks

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 297 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite AutoWorks is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite AutoWorks is better than 97% of auto repair shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite AutoWorks is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite AutoWorks is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite AutoWorks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite AutoWorks is better than 70% of auto repair shops.B
70

Reviews for your job

Customers hired Elite AutoWorks for 8 kinds of job.

Elite AutoWorks for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Tire rotations”

SusieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elite Autoworks provides prompt, professional services at reasonable prices. They now care for our 2003 Mercedes CLK320 and our 2010 Volvo XC60. We highly recommend this company to service your treasured vehicles!

Great priceTire rotationsOil change
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elite AutoWorks has worked on my truck twice now and my experience has been flawless. No more waiting at Ford for 3 hours for a simple oil change. Their team gives top notch customer service, and their lobby/wifi is comfortable to get work done while you wait. Keep up the good work.

Great priceTire rotationsOil changeService not listed
Mr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elite has always been straight forward and honest with me about what I need, don’t need, and what I can get away with for a while. Prices are extremely fair, techs are competent and attentive, and I don’t have to schedule a month in advance. Support local shops and not big corporations.

Reasonable priceTransmissionElectrical repairAuto battery replacement
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I wanted to establish auto care for my 2019 Toyota Tundra at a provider in Castle Rock. The vehicle has been gently used over 95k miles and I had driven past several fairly large maintenance jobs such as spark plug replacement, so I expected this would take a long time. Instead, I was surprised by how quickly the work was done!

Reasonable priceTransmissionAir & cabin filter replacementAuto engine diagnostic
DerickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I brought my 2017 Ram 1500 to Elite Autoworks in Castle Rock for its 100k service and couldn’t be happier with the experience. Tim was quick to diagnose everything and provided a clear, detailed breakdown of what was critical versus what was recommended, which I really appreciated—no pressure, just honest…

Great priceTransmissionGeneral repairs & maintenanceTire rotations
Twain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shane and his team are great to work with. I’m a Toyota guy and Elite AutoWorks is the only shop I trust to work on my vehicles. Very knowledgeable with great integrity.

Great priceTransmissionGeneral repairs & maintenanceTire rotations
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was referred by several people to Elite. They provided a full diagnostic report with photos and recommendations. The oil change-tire rotation service was priced fairly and I was able to use a coupon special. Service was relatively quick and the staff were informative and respectful. No high pressure or fear sales tactics.

Reasonable priceTire rotationsOil change
DLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change36—
General repairs & maintenance35—
Vehicle Inspection19—
Transmission13—
Auto engine diagnostic12—
Engine repair11—
Brakes10—
Electrical repair10—

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