Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Elite AutoWorks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Elite AutoWorks

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 297 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite AutoWorks is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite AutoWorks is better than 97% of auto repair shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite AutoWorks is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite AutoWorks is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite AutoWorks is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite AutoWorks is better than 70% of auto repair shops.B
70

Reviews for your job

Customers hired Elite AutoWorks for 8 kinds of job.

Elite AutoWorks for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 65
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Wheel alignment”

Maxim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a great experience with this shop! They communicated clearly throughout the whole process and did a great job handling everything with the warranty company. Highly recommend!

Reasonable priceGeneral repairs & maintenanceWheel alignmentAuto maintenance
TylerLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elite Autoworks has been amazing!! I had been to 4 different mechanics/shops in Castle Rock because my AC would stop providing cold air every year...in June 🤦‍♀️ I was assured repeatedly that I did not have a leak from the tests that were run and a recharge "fixed" it. This June, I took it to Elite Autoworks and…

Great priceEngine repairVehicle InspectionWheel alignment
Mr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elite has always been straight forward and honest with me about what I need, don’t need, and what I can get away with for a while. Prices are extremely fair, techs are competent and attentive, and I don’t have to schedule a month in advance. Support local shops and not big corporations.

Reasonable priceTransmissionElectrical repairAuto battery replacement
Twain4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shane and his team are great to work with. I’m a Toyota guy and Elite AutoWorks is the only shop I trust to work on my vehicles. Very knowledgeable with great integrity.

Great priceTransmissionGeneral repairs & maintenanceTire rotations
Jack11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place is awesome and they are the only people I trust in Castle Rock with my old Lexus! The quality and efficiency of their work is outstanding. Super easy to schedule and being able to pick up my car after hours from them is really nice. Definitely recommend for basic maintenance or complex repairs!

Reasonable priceVehicle InspectionWheel alignmentBrakes
Lee16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Scheduled an alignment after putting a lift kit in my vehicle, and it turned out great! The service came with an inspection that included photos. Everyone I spoke with was awesome. I will absolutely be back in the future.

Reasonable priceWheel alignment
Shelley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the ONLY place I take my cars. Because of his extensive experience working in the service department at Toyota, I trust Shane and the team at Elite to care for every need with my Lexus vehicles, including a 20 year old GX470 and a 12 year old CT200h hybrid. I also bring a 25 year old Tacoma to him and he…

Customer photo from Shelley's review
Reasonable priceAir & cabin filter replacementAuto battery replacementSteering & suspension repair
TaylorLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honest feedback and not trying to empty your pockets.

ElectricalVehicle InspectionWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change36—
General repairs & maintenance35—
Vehicle Inspection19—
Transmission13—
Auto engine diagnostic12—
Engine repair11—
Brakes10—
Electrical repair10—

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