Google reviewers rate Elite Blinds & Shutters five stars based on thirty-five reviews, noting that the owner responds to all feedback. Customers frequently praise the company for professional installation of custom shutters and shades, highlighting punctuality, clear communication, and fair pricing. Many mention the ease of the design process and the high quality of the finished products. There are no recurring criticisms in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 35 reviews (100% five-star).
Reviews on this page: 35 Google reviews (35 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Blind Installation Service serving Lubbock, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
35 Google reviews we collected
5.0of 5
5 stars35100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
99%praise
Praise8099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1923%
Would recommend1721%
Quality & results1417%
Price & value1215%
Speed & response1114%
Communication56%
Honesty & trust34%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We actually had two other local companies come out for quotes, and honestly, their service, pricing, and professionalism just didn’t compare.”
“Highly recommend Elite Blinds and Shutters for their outstanding service and professionalism!”
“Sam was very thorough and easy to communicate with.”
“His pricing is fair and we are happy with our purchases.”
“They were responsive, upfront about lead times and available options, and helped us design custom shutters that fit our windows perfectly.”
“Sam was amazing throughout the entire process, walking us through the different options and clearly explaining the value of each type.”
“Owner whom I met with, is of the highest integrity which is why I trusted them.”
People customers mention
Sam11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We are so pleased with the installation of shutters for our entire house. They are beautiful and made a wonderful update to our home. This company is professional and respectful. We did get other bids. The quality and professional team were the primary reason to choose them. The price was lower, but not why we made this perfect choice for our home.
Response from the owner · 2 weeks ago
Sandy, we appreciate your kind words and again thank you for choosing us and allowing us the privilege to update your home with new Shutters.
Karl Muller9 reviewsiTotal number of Google reviews Karl has written across all businesses on Google Maps, not just this one.
We can’t say enough good things about our experience with Elite Blinds & Shutters! Sam was amazing throughout the entire process, walking us through the different options and clearly explaining the value of each type. That guidance is exactly what led us to choose Zebra Shades — and they turned out absolutely beautiful in our home.
We actually had two other local companies come out for quotes, and honestly, their service, pricing, and professionalism just didn’t compare. Sam took the time to understand what we were actually looking for instead of just pushing a sale, and the installation was clean and precise — the shades fit our windows perfectly and look like they were made for the space.
If you’re on the fence about window treatments, stop shopping around and just call Elite Blinds & Shutters. Ask for Sam — you won’t be disappointed. Thanks again, Sam!!!
Response from the owner · 3 months ago
Thank you so much for your kind words, Karl! We're so glad that the Zebra Shades were exactly what you needed for your beautiful home. Enjoy, and let us know if you ever need anything else from Elite Blinds & Shutters. - Sam
Ben and Liz HamesLocal Guide · 14 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
We highly recommend Elite Blinds! After an unfortunate experience with a poor installation by another local company, we contacted Elite Blinds, and they replaced the defective shutters with no issues.
From start to finish, their communication was excellent. They were responsive, upfront about lead times and available options, and helped us design custom shutters that fit our windows perfectly. We also appreciated that their products are made in the U.S., which was an added bonus.
We were extremely pleased with the quality of their work, their professionalism, and the overall experience. We wouldn't hesitate to recommend Elite Blinds to anyone looking for quality products and outstanding customer service.
Response from the owner · 3 months ago
Ben & Liz,
Thank you for the kind words! We’re always striving to improve. If you have any suggestions or ideas for us, we’d love to hear them. Your feedback helps us serve you better!
Janis Higgins1 reviewiTotal number of Google reviews Janis has written across all businesses on Google Maps, not just this one.
These shutters are beautiful. Excellent service with helping me pick which ones. Very pleased and professional.
Response from the owner · 5 months ago
"Thank you so much for the 5 stars, Janis! We are thrilled to hear you had a great experience with us. We truly appreciate your support and look forward to serving you again soon!"
Shelby Driver5 reviewsiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Sam we can’t be more happy with the end product. My wife has wanted these blinds for years and is super happy with the outcome. Sam was very thorough and easy to communicate with. He came to the house and brought options to choose from and helped guide us with his expertise. Installation was fast and professional and they look great! If you want shutters you need to give Sam at Elite Blinds a call! Thanks again Sam!
Response from the owner · 11 months ago
Hi Shelby,
Thank you for the wonderful 5-star review! We are so pleased to hear that you and Aimee are happy with the end product, and it was a pleasure installing the Shutters she's wanted for years. We appreciate you choosing Elite Blinds & Shutters.
Sincerely,
Sam
Ashleigh Kirk3 reviewsiTotal number of Google reviews Ashleigh has written across all businesses on Google Maps, not just this one.
I’ve used Elite Blinds and Shutters for two homes now, and both experiences have been excellent. The process was easy and smooth from start to finish, and the service was top-notch. Their attention to detail and quality of work make the whole experience stress-free. Highly recommend Elite Blinds and Shutters for their outstanding service and professionalism!
Response from the owner · a year ago
Ashleigh, thank you so much for the wonderful 5-star review! We're thrilled that you've had a great experience with us. Your support truly means the world to our team.
"Thanks again for being a part of our community!"
Donna Bibb1 reviewiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Our shutters are stunning!! Service impeccable, installation went so smooth and the price was fantastic!!! We could not be more pleased and would HIGHLY recommend Elite Blinds and Shutters to anyone needing this service!!
Response from the owner · a year ago
Thank you Donna for the 5 star review! We appreciate it very much. It was great working with you on this project.
Jeff Vitale2 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
We have bought shutters from Sam multiple times. His pricing is fair and we are happy with our purchases.
Response from the owner · a year ago
We really appreciate you taking the time to leave us a 5 star review, Jeff. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
Jennifer Granger3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
10/10 we love our shutters. They are beautiful and sturdy. They even traveled to Carlsbad, NM to measure and install. Great customer service. Would recommend!
Response from the owner · a year ago
Thank you so much for the 5 star review, Jennifer! It’s a pleasure to hear you are enjoying the Shutters. We hope to see you again soon.
Terry CookeLocal Guide · 10 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
I truly love and appreciate Elite Blinds. I’ve used their service in two homes here in Lubbock and they’ve done an awesome job each time. I always recommend them when I’m asked about who to use for great window and door treatments. Sam and his staff are great to work with.
Response from the owner · a year ago
We appreciate your five-star rating, Terry. We are committed to providing exceptional service and are delighted you are satisfied. Please do not hesitate to contact us with any future needs.
