Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Elite Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Elite Carpet Cleaning

Star Valley, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 199 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Carpet Cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Carpet Cleaning is better than 86% of steam cleaning services.A
86

Reviews for your job

Customers hired Elite Carpet Cleaning for 5 kinds of job.

Elite Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Area rug cleaning”

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing! Noe is knowledgeable, respectful of my home, and efficient! I am beyond pleased!! My rugs look brand new!!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
PeterLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've used Elite CC multiple times, Noe is easy to communicate with, and very responsive. definitely would recommend.

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We couldn’t be more pleased with Elite Carpet cleaning and Noe’s service. Our 2 large area rugs, both wool and synthetic, were returned looking absolutely beautiful! His pricing is very fair and he is such a pleasure to work with! We highly recommend him.

Paid $100–150Reasonable priceGeneral carpet cleaningArea rug cleaning
Cin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What a fantastic job Noe did on our RV carpet……. So we had Noe take our old Turkish carpet to clean, WOW both carpets came back to their new state. Thank you so much for the fantastic and quick work..

Customer photo from Cin's reviewCustomer photo from Cin's review
Paid $150–200Great priceCarpet steam cleaningArea rug cleaning
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Noe, is fantastic and so professional! Everything came out great and areas of concern he addressed and explained in great detail! Areas rugs were a night and day difference, came out so clean! 10 out of 10!

Paid $100–150Great priceArea rug cleaningService not listed
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elite Carpet Cleaning did a wonderful job, as usual. Noe is professional and responsive to your needs. I really appreciate Noe's work.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningService not listed
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Noe was very prompt and very professional. Knowing how desperate I was to have the urine odor and stains removed from my carpets and upholstered furniture, he managed to clear his busy schedule and fit me in, within two days. He and his helper, Cesar, did a fabulous job and the house smells and looks great. I…

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
DORALocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We received immediate service and great results! Noe the owner has so much knowledge on rug/carpet textures. We are so impressed and delighted that we have a quality carpet company in Payson. We highly recommend their services! Steve and Dee Sawyer

Paid $100–150Great priceArea rug cleaning
Pine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful service! Great care was taken with the cleaning of the carpet and chairs in our library. We are very impressed with the owner and the service he provides. Noe Vega (the owner) is punctual, has excellent manners and is very pleasant to work with, but mainly, he and his company leave everything looking wonderful and clean!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Whitney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Noe did an amazing job cleaning our carpets. He was very detailed and thorough and took great care to not damage any of our wood floors or railings. I highly recommend him!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Judy6 months ago★★★★★

Rating only, no written review.

Great priceArea rug cleaning

Price

$183-38% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 44%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning64$170–$390
General carpet cleaning23$170–$359
Upholstery cleaning17$196–$359
Pet stain & odor removal11$203–$385
Area rug cleaning11$164–$359

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