Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Elite Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Elite Carpet Cleaning

Star Valley, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 199 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Carpet Cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Elite Carpet Cleaning is better than 86% of steam cleaning services.A
86

Reviews for your job

Customers hired Elite Carpet Cleaning for 5 kinds of job.

Elite Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$203–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Pet stain & odor removal”

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing! Noe is knowledgeable, respectful of my home, and efficient! I am beyond pleased!! My rugs look brand new!!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
PeterLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've used Elite CC multiple times, Noe is easy to communicate with, and very responsive. definitely would recommend.

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Phylicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Elite Carpet Cleaning service is awesome!! They were able to remove all stains that was caused by human and pet. Totally amazed that the carpet looks brand new and so beautiful. I would definitely recommend this company. Thank u so much, Elite!!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional.

Reasonable priceCarpet steam cleaningPet stain & odor removal
Kathi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing service! Arrived early, took his time - from set up to finish. My carpets and sectional look new again!

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Noe did a fantastic job. I had old dog urine stains that he was able to get out of my carpet. All my carpets look as good as new. He was friendly, efficient and pleasant to be around. I will gladly use him in the future.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
Candyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tech - Noah was terrific. My carpets were beautiful when he was finished!

General carpet cleaningPet stain & odor removal
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Noe was very prompt and very professional. Knowing how desperate I was to have the urine odor and stains removed from my carpets and upholstered furniture, he managed to clear his busy schedule and fit me in, within two days. He and his helper, Cesar, did a fabulous job and the house smells and looks great. I…

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Whitney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Noe did an amazing job cleaning our carpets. He was very detailed and thorough and took great care to not damage any of our wood floors or railings. I highly recommend him!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elite Carpet Cleaning made my carpets look showroom brand new! I'm a chef with 2 dogs, between the pet hair and grease from my shoes it stained my carpet a lot. Looking at them now you'd never know they were dirty.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Great priceCarpet steam cleaningPet stain & odor removal

Price

$183-38% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 44%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning64$170–$390
General carpet cleaning23$170–$359
Upholstery cleaning17$196–$359
Pet stain & odor removal11$203–$385
Area rug cleaning11$164–$359

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