Carpet cleaning service · New Brunswick, NJ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 175 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★99 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$186typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Elite Green Carpet Cleaning five stars based on ninety-nine reviews, with the owner responding to all feedback. Customers describe services including wall-to-wall carpet, area rugs, sofas, stairs, and kitchen grout cleaning. Recurring themes highlight punctuality, professional communication, reasonable pricing, and thorough results that restore stained items to a refreshed appearance. The reviews note that carpets dried quickly without harsh chemical odors, and no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 99 reviews (100% five-star).
Reviews on this page: 99 Google reviews (87 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Carpet Cleaning serving New Brunswick, New Jersey.
Data from Google, last updated November 2, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Elite Green Carpet CleaningCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elite Green Carpet Cleaning: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elite Green Carpet Cleaning: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elite Green Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elite Green Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
5.0of 5
5 stars99100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
100%praise
Praise189100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2957%
Reasonable2243%
Overpriced00%
Not sure00%
$186-28% vs typical carpet cleaning
Middle half of what 36 customers paid ($124–$277) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5630%
Would recommend4524%
Staff & attitude3720%
Speed & response2312%
Price & value126%
Honesty & trust95%
Communication74%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He arrived with an assistant and did a Great job in cleaning the sofa within the time he said it would take.”
“The price was also very good and I would highly recommend them.”
“Spoke to the owner, who was very nice on the phone and was able to schedule a time to come out to clean my large sectional sofa the following week.”
“There was no harsh chemical smells and the rugs dried fairly quickly.”
“You won’t be disappointed and the pricing was very reasonable and fair.”
“My couches had so many stains that I honestly wasn’t expecting them to come out looking this good.”
“…e for the whole house ( 5 bedrooms, two sets of stairs, and basement) Communication was easy, they arrived on time, and they did a professional, thoro…”
People customers mention
Dave6 reviews
David4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Elite Green Carpet Cleaning for 6 kinds of job. Pick one to see what they paid and said.
JJudy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The service was fabulous carpet that I thought was not going get looks fabulous and my carpet was not saturated like from other companies
Paid $150–200Great priceCarpet steam cleaning
DDebra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I placed a call to Elite based on the comments that I saw. Spoke to the owner, who was very nice on the phone and was able to schedule a time to come out to clean my large sectional sofa the following week. He arrived with an assistant and did a Great job in cleaning the sofa within the time he said it would take.…
Paid $150–200
MMartha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I was so pleased and happy with the services provided. Not only does my house feel refreshed and clean, my area rugs look brand new. There was no harsh chemical smells and the rugs dried fairly quickly. Professional and kind. I had living room, stairs, hallway, 1 room and 3 area rugs cleaned.
EEric1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Wow! My sofa looks fantastic. Friends asked For the name of the company as they were very impressed when they saw my newly refreshed sofa. Thank you much for the attention to detail and quality of the work.
Paid $50–100Great priceUpholstery cleaning
BBlahlahlahLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience with their carpet cleaning service for the whole house ( 5 bedrooms, two sets of stairs, and basement) Communication was easy, they arrived on time, and they did a professional, thorough job. We especially noticed a big improvement in the air quality in our basement. We’ll definitely use them again for future cleaning!
PPatricia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent! Shamar did an excellent job!
Thank you! I am very happy and will recommend Elite Green Carpet Cleaning.
I placed a call to Elite based on the comments that I saw. Spoke to the owner, who was very nice on the phone and was able to schedule a time to come out to clean my large sectional sofa the following week. He arrived with an assistant and did a Great job in cleaning the sofa within the time he said it would take. The price was also very good and I would highly recommend them.
Price: $150–200
Response from the owner · a week ago
Debra, thanks so much for this review. I’m glad you’re happy with the service!
David
N
Navin Pathak4 reviewsiTotal number of Google reviews Navin has written across all businesses on Google Maps, not just this one.
I was so pleased and happy with the services provided. Not only does my house feel refreshed and clean, my area rugs look brand new. There was no harsh chemical smells and the rugs dried fairly quickly. Professional and kind. I had living room, stairs, hallway, 1 room and 3 area rugs cleaned.
Price assessment: Great price
Price: $300–350
Services: Carpet steam cleaning, General carpet cleaning, Area rug cleaning
Response from the owner · 4 weeks ago
Martha,
Thank you so much for this review. I’m very happy you’re pleased.
David
E
Eric Herrmann1 reviewiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Wow! My sofa looks fantastic. Friends asked For the name of the company as they were very impressed when they saw my newly refreshed sofa. Thank you much for the attention to detail and quality of the work.
Price assessment: Great price
Price: $50–100
Services: Upholstery cleaning
Response from the owner · 4 weeks ago
Angela,
Thank you so much for this review. I’m glad you’re happy with the results!
David
B
BlahlahlahLocal Guide · 32 reviewsiTotal number of Google reviews Blahlahlah has written across all businesses on Google Maps, not just this one.
We had a great experience with their carpet cleaning service for the whole house ( 5 bedrooms, two sets of stairs, and basement) Communication was easy, they arrived on time, and they did a professional, thorough job. We especially noticed a big improvement in the air quality in our basement. We’ll definitely use them again for future cleaning!
Price assessment: Reasonable price
Price: $450–500
Services: Carpet steam cleaning
Response from the owner · a month ago
Thank you so much for this review
David
P
Patricia Gozzi9 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
recommended to this company by family friends, and I was absolutely blown away by the results. My couches had so many stains that I honestly wasn’t expecting them to come out looking this good.
The guys did an amazing job—they thoroughly washed and cleaned everything, and by the time they were finished, my couches looked and felt completely refreshed. They were professional, friendly, clean, and made the whole process so easy.
I’m so happy I gave them a try and will **100% be using them again. I’ve already recommended them to family and friends. Amazing service and even better results.
Response from the owner · a month ago
Zamira,
Thank you so very much for this review. I’m glad that you’re pleased.
David
B
Barbara Nargi3 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.