Poor service

Elite Ivy Tutors
Elite Ivy Tutors at a glance
Google reviewers rate Elite Ivy Tutors 4.9 out of 5 based on 130 reviews, with the owner responding to 18% of them. Customers frequently cite significant score improvements in SAT, ACT, and GRE prep, along with personalized study materials, punctuality, and clear communication from coordinators and tutors. While most praise the professional approach, a few low-star reviews criticize the high cost per session and describe instances where tutors rushed through material or ignored specific student concerns during lessons.
- Google rating: 4.9 out of 5 from 130 reviews (91% five-star).
- Reviews on this page: 130 Google reviews (124 with written comments).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: October 9, 2026.
- Service: Tutor serving New York, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other tutoring and lessons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
130 Google reviews we collected
- 5 stars11891%
- 4 stars97%
- 3 stars11%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
- Praise17297%
- Complaints63%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5330%
- Would recommend3620%
- Quality & results3419%
- Speed & response2212%
- Communication1710%
- Price & value127%
- Honesty & trust42%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was lucky to work with such a nice and smart tutor who truly helped me, considering my learning style and level the entire time.”
“We would highly recommend their services to anyone looking for help on finances tests.”
“Nick was thorough, clear, and patient, and daughter's score improved so much she is now excited to submit it to the many colleges she's applying to!”
“Poor service”
“Amber was always responsive to our questions and great at communicating with us along our journey.”
“Their seamless communication and regular updates demonstrate their reliability.”
“We would highly recommend Elite Ivy Tutors–worth every penny.”
“Initially drawn in by positive reviews, my skepticism grew after four pricey $800.”
“Diana was incredibly fun to work with, and her advice was always sharp, clear, and genuinely super helpful.”
People customers mention
- Brian 29 reviews
- Nick 5 reviews
- Amber 5 reviews
- Bryn 4 reviews
- Jacob 3 reviews
- Skype 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
It was amazing to get tailored practice..and so many resources! I got a personal document with practice problems we reviewed together and over a 100 pages of information to know. Also the sheer volume of practice problems is unmeasurable. I was lucky to work with such a nice and smart tutor who truly helped me,…
I absolutely loved working with Diana Ha!! She not only helped me raise my SAT reading score by so many points, she completely transformed my college essays to something beyond powerful and perfection. Diana was incredibly fun to work with, and her advice was always sharp, clear, and genuinely super helpful. She…
I'm so grateful for Elite Ivy Tutors. My daughter was paired with Nick for SAT prep, and within five weeks he helped her with every aspect of the test, including crucial time management strategies. Nick was thorough, clear, and patient, and daughter's score improved so much she is now excited to submit it to the…
Ben was an excellent tutor for SAT. I saw my score jump significantly and was very pleased with the tutoring.
I had Brian as my ACT tutor and he was incredible! Every session I had with him was very helpful because he taught me where I went wrong and all of the test tricks to do well on the test. I ended up getting a 35 on my first official test which was thanks to all of the test skills and knowledge that Brian taught me.
Brian is an excellent tutor and professional in every way . His disciplined and expert approach led to my sons top Act score .
Photos
Customer reviews
4.9 ★★★★★ 130 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
It was amazing to get tailored practice..and so many resources! I got a personal document with practice problems we reviewed together and over a 100 pages of information to know. Also the sheer volume of practice problems is unmeasurable. I was lucky to work with such a nice and smart tutor who truly helped me, considering my learning style and level the entire time. My score went up hundreds of points.
I absolutely loved working with Diana Ha!! She not only helped me raise my SAT reading score by so many points, she completely transformed my college essays to something beyond powerful and perfection. Diana was incredibly fun to work with, and her advice was always sharp, clear, and genuinely super helpful. She made sure I fully understood every important aspect of writing, from structure and voice to the SAT reading tricks that boosted my score. Thank you so so much Diana Ha!!
I'm so grateful for Elite Ivy Tutors. My daughter was paired with Nick for SAT prep, and within five weeks he helped her with every aspect of the test, including crucial time management strategies. Nick was thorough, clear, and patient, and daughter's score improved so much she is now excited to submit it to the many colleges she's applying to! Beyond the excellent tutoring, Elite Ivy was so pleasant to work with. We are so happy that we made this investment that has enhanced my daughter's math comprehension, test taking skills and overall confidence far beyond the SAT. Thank you!!
Ben was an excellent tutor for SAT. I saw my score jump significantly and was very pleased with the tutoring.
Thanks, Yash! We’re so glad to hear Ben helped you raise your SAT score — he’ll be thrilled to know his hard work paid off. Wishing you the best as you take the next steps!
I had Brian as my ACT tutor and he was incredible! Every session I had with him was very helpful because he taught me where I went wrong and all of the test tricks to do well on the test. I ended up getting a 35 on my first official test which was thanks to all of the test skills and knowledge that Brian taught me.
Thanks so much for your feedback Gabriel! It was a pleasure working with such a hardworking student!
Brian is an excellent tutor and professional in every way . His disciplined and expert approach led to my sons top Act score .
Thanks for your kind words Paula!
We had an excellent experience working with this group on the ACT. Amber was always responsive to our questions and great at communicating with us along our journey. Nick helped improve our score tremendously; reading section on our ACT improved from 24-35.
Dawid, we really appreciate your review! Nick and Amber were delighted to hear your ACT reading score jumped so much — that’s an incredible improvement and a testament to all your hard work.
Loved working with Nick (Nemanja) I had a 10 point increase and part of it was getting extra time accomodations on the GRE and Nick's help!
Thank you, Roma! A 10-point GRE increase is fantastic, and Nick is very pleased to hear his guidance made a difference. We’re wishing you continued success in all your next steps!
Initially drawn in by positive reviews, my skepticism grew after four pricey $800.00 sessions with Brian, each lasting 2 hours. -Despite the cost, Brian rushed through questions, ignoring my daughter’s specific concerns, even when she requested clarification twice during the session. I called Brian to ask him to go over a certain area she was having trouble with . I over heard the zoom and he ignored my request, just drilling questions and answers. -Despite confirming our home address over Zoom, the promised SAT study books (over zoom)were never sent, and Brian offered an excuse about taking care of a baby. When I inquired about the tracking number via email he denied ever intending to send the book. -Compounding my dissatisfaction was Brian’s pushy nature. Despite my daughter agreeing to bi-weekly sessions, he persistently insisted on weekly Zoom sessions and proposed a costly 3-hour session at $1000.00. -Aware of my daughter’s upcoming school trip to Costa Rica( conservation lab) he was to prepare her work that she could do on down time . We explained to him possibly no Wi-Fi so she needs to print before leaving. despite prior notice, Brian sent the materials only on the day she arrived in Costa Rica . Upon her return I sent an email to confirm next session. I was also on my way back to NY he bombarded me with texts and emails during my vacation, pressuring for payment despite my unavailability. And when he already agreed to take my new cc befor my daughters class. When I answered his ridiculous rude emails every other one has an apology. He doesn’t read his emails either. What a mistake and waste of money this was . Unimpressed My daughter’s score improved underscoring the importance of pivoting and choosing a new tutor who prioritize listening over showcasing a game.
Dear Nicole, Thank you for sharing your concerns. We take negative feedback very seriously and have been reviewing all prior correspondence to ascertain why we didn’t meet your expectations. We apologize for the challenges you faced during your sessions, especially because you came to us after dissatisfaction with two other test prep companies, and we pledged to get your daughter back on track. However, we are very glad to hear you finally found a good match; your daughter’s success is ultimately most important. Brian tried calling you to address your concerns, but he was unable to reach you. To briefly address the issues you raised: We apologize if you felt pressured by the suggestion to add lessons. We provide our clients with all available options in order to help them achieve success. Given your ambitious goal of improving 400 points in a short period of time, Brian felt additional lessons would be beneficial. We are surprised to learn you were discontented because your emailed response was: “I think that is a great idea. I’m so happy to hear only good things about the recent session. [My daughter] is impressed how prepared, quick thinking and professional you are. Thank you for bridging a connection with her.” However, we are sorry if the suggestion made you uncomfortable as that was certainly not our intent. We regret that you felt Brian was not responsive to emails; our tutors are required (with management oversight) to reply to all client communications in a timely manner. However, our records indicate Brian responded to each of your emails and texts within a few hours. If there are any that we missed, please let us know so we can immediately address any shortcomings in our process. We have never paid for fake reviews. In fact, many of our reviewers make themselves available as references for potential clients to speak with; their authenticity is further underscored by awards we’ve received from independent consumer ratings agencies which are proudly displayed on our web site. Thank you again for your candor. We will take all of your feedback into consideration as we continuously look to improve our services. If you have any further concerns, please feel free to reach out to discuss. We would welcome the chance to clarify any miscommunication. And most importantly, best of luck to your daughter on the exam!
Business details
- Address: 222 E 82nd St, New York, NY 10028
- Phone: (917) 979-8434
- Website: eliteivytutors.com
- Service area: New York, NY