⭐ Disappointing Membership Experience – Lack of Transparency and Consistency I joined this gym in May 2026 on a three-month membership that cost $600 and my membership ended in August 2026. Before going on vacation, I informed the gym about my plans and intended to rejoin once I returned. However, while I was away, I kept receiving calls urging me to sign up by a certain date or risk losing my “grandfathered rate.” When I questioned this, I was surprised to learn that the membership price for new members had increased from $600 to $810 in such a short period. That is a substantial price increase, and I found it difficult to understand how the gym could justify such a jump. I also have concerns about the actual class experience. Although the classes are advertised as one hour long, the actual workout is 35–40 plus 5 minutes of changing stations in between the workouts. For the price being charged, I expect the advertised class duration to more accurately reflect the actual workout time. One experience that particularly disappointed me involved parking issues. When members were having difficulty finding parking between classes, instead of maintaining a reasonable gap between sessions to allow people time to park, the gym made the 10-minute stretching block optional which indirectly pressured people to leave class early . In my opinion, stretching should be an integral part of a well-structured workout, not something sacrificed to accommodate scheduling and parking problems. Another concern is the lack of consistency in how services are priced and offered. When I initially joined, I was offered a diet consultation and told that it would cost extra. However, I later learned that the same consultation was offered to my friend for free. This made me question whether members are receiving equal treatment and whether there is a clear, standardized pricing structure for additional services. The lack of transparency makes it difficult to know what you are actually paying for. I am also concerned about the frequent turnover among trainers. Trainers seem to come and go, making it difficult to build consistency and trust in the training experience. Overall, I feel the gym places too much emphasis on revenue and membership pressure rather than member satisfaction. The repeated calls about the grandfathered rate, the significant price increase, the discrepancy between advertised and actual workout time, the handling of parking issues, and the inconsistent pricing of additional services have all contributed to a disappointing experience. I believe a gym should prioritize transparency, fair treatment, consistency, and genuine value for its members. Unfortunately, my experience has not reflected those expectations.
Elite Performance Gym
Elite Performance Gym at a glance
Google reviewers rate Elite Performance Gym 4.8 out of 5 based on 267 reviews, with the owner responding to 24 percent of them. Customers frequently praise the supportive community, knowledgeable coaches who monitor form, and structured strength training classes. However, lower-rated feedback highlights concerns regarding aggressive sales tactics, restrictive membership policies, and limited evening class availability for working members.
- Google rating: 4.8 out of 5 from 267 reviews (93% five-star).
- Reviews on this page: 267 Google reviews (233 with written comments, 6 with photos).
- Owner responses: the business replied to 24% of reviews.
- Most recent review: September 13, 2026.
- Service: Gym serving Fremont, California.
Data from Google, last updated November 11, 2026.
Star ratings
267 Google reviews we collected
- 5 stars24893%
- 4 stars62%
- 3 stars10%
- 2 stars41%
- 1 star83%
Praise vs complaints
Phrases our text analysis found in 233 written reviews
- Praise26395%
- Complaints135%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude9936%
- Would recommend7226%
- Quality & results2911%
- Honesty & trust259%
- Price & value238%
- Speed & response207%
- Communication83%
What customers talk about
We read 233 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The admin staff is very helpful ( shoutout to Steen and other folks).”
“Highly recommend this to anyone looking to be part of an inspiring fitness community in the Bay!”
“I have been going to this gym for over a year now and I genuinely can't recommend them enough!”
“I’ve had a really great experience at Elite Performance Gym.”
“The coaches are knowledgeable and genuinely invested in helping you improve.”
“The whole process from enrollment to ongoing training has been great and the team has always been reasonable and responsive.”
“Massive rip off !”
“Different exercise drills everyday make the class go very fast.”
“The class is very well-structured, and the coach is highly supportive and communicative throughout the sessions.”
People customers mention
- Liz 44 reviews
- Kevin 40 reviews
- Kelly 16 reviews
- Jorge 13 reviews
- Adrian 11 reviews
- Bryant 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 267 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have been going to Elite performance gym for 8 months now and it's been great. It's a boot camp style class focusing on strength training. The coaches are very encouraging and they take rounds during the workout to check your form or answer any questions. The workouts are on the challenging side. The admin staff is very helpful ( shoutout to Steen and other folks). The whole process from enrollment to ongoing training has been great and the team has always been reasonable and responsive. I had to leave the gym due to personal reasons and they were so understanding even during the offboarding phase. I highly recommend the gym. The only cons are it's a bit expensive ( although they feel like they're worth it 🙂), and the parking is inadequate. I often had to find street parking before the class , which would make it a bit stressful as they're strict about people coming on time. Overall, I would still highly recommend the gym.
Absolutely loved my experience here! The workout was amazing, the gym is super clean and aesthetically beautiful, and everyone was so friendly and welcoming. The members even introduced themselves and offered to help, which made it feel so inviting. The coach was fantastic, motivating, knowledgeable, and made the workout challenging in the best way. Already looking forward to coming back! 💪🏼✨
Loved the vibe. Got a chance to go in for a class on body conditioning. Everybody is on their own fitness journey and I liked the fact that there were varying ages and fitness levels! It made me feel very seen and included when the trainer (Adrien) came and checked in with me multiple times to make sure I was comfortable and coached me on form. The work out was a killer one - last few minutes was dominance of mind over body. I loved the check in experience with Steen who was very welcoming. The follow up call with Liz went great. All the best Elite!
Good vibes in the am classes.
I have been going to this gym for over a year now and I genuinely can't recommend them enough! The classes focus on HIIT-style strength training, but what's great is that you can totally go at your own pace. You move through 3 to 4 stations per class, and I’ve honestly seen so much improvement in my strength. The community here is just wonderful. It’s full of really amazing people who always show up and encourage one another. On top of that, every single coach is super knowledgeable and supportive. I also started personal training with Coach Spencer this spring, and my progress over the last six months has been incredible. I still can't believe a petite person like me is able to lift as much as I do now! It has given me so much more energy and helped me do so much more in general. I’d recommend strength training and this gym to absolutely everyone.
They called me to offer a free class and I asked them to give me more details over the phone and the lady simply hung up the phone on me
This gym continues to impress me 👌👌 I feel fortunate to have found this gym, and be part of this Elite community. The focus on strength training with the right form, and continuously challenge yourself is something that makes this gym unique. They keep innovating with monthly challenges or events such as "Stretch lab", or "Nutrition counseling" etc., The trainers are also some of the best that I have worked with. Highly recommend this to anyone looking to be part of an inspiring fitness community in the Bay!
I’ve had a really great experience at Elite Performance Gym. I joined 2 years back. The environment is motivating, welcoming, and focused on real results—not just going through the motions. The coaches are knowledgeable and genuinely invested in helping you improve. They pay attention to form, push you when needed, and still make sure workouts are safe and tailored to your level. I’ve personally seen progress in my strength and confidence since joining. What stands out most is the community. It’s supportive, not intimidating, and everyone encourages each other, which makes it easier to stay consistent. The equipment is well-maintained, and the workouts are structured in a way that challenges you without feeling overwhelming. If you’re looking for a place that combines expert coaching, a strong community, and real progress, I highly recommend Elite Performance Gym.
Absolutely love working out at Elite Performance Gym! The trainers make you feel comfortable from day one and keep you motivated throughout. It doesn’t feel like a typical gym—it feels like a supportive community. I actually look forward to my workouts now! I’ve seen noticeable improvements in my strength, energy levels, and overall health.
Business details
- Address: 37272 Maple St, Fremont, CA 94536
- Phone: (510) 998-0863
- Website: eliteperformancegyms.com
- Service area: Fremont, CA