Elite Veterinary Care provides in-home services for cats and dogs, with reviewers praising the team's punctuality, professional demeanor, and ability to reduce pet stress. Clients frequently highlight the convenience of mobile visits and the staff's thoroughness in handling anxious or difficult patients. Common criticisms include high pricing and concerns regarding the veterinarian's bedside manner, with one reviewer alleging a lack of transparency about prior licensing board discipline.
Google rating: 4.9 out of 5 from 109 reviews (95% five-star).
Reviews on this page: 109 Google reviews (99 with written comments, 7 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 15, 2026.
Service: Veterinary Dentist serving Los Angeles, California.
Data from Google, last updated November 11, 2026.
Star ratings
109 Google reviews we collected
4.9of 5
5 stars10495%
4 stars11%
3 stars22%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
98%praise
Praise17698%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6134%
Speed & response4022%
Would recommend3419%
Quality & results2212%
Communication95%
Price & value74%
Honesty & trust74%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kent and her team were quick to come, accommodating of the small space where our Bubba had chosen to hole up, and so compassionate.”
“Kent and her two vet assistants, came to my apartment, ON TIME!”
“They took care of my cat's eye infection, and were so incredibly professional and caring, i would highly recommend them to anyone.”
“She is thoroughly knowledgeable, compassionate and caring.”
“My neighbor later told me he had a terrible experience with Elyse Kent.”
“They arrived on time in all situations and had excellent communication.”
“First, she spent a fair amount of time with me and my cat.”
“Kent and her team are a well-oiled machine and they easily gained our trust and the trust of our cats.”
People customers mention
Kent69 reviews
Elyse8 reviews
Vets3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Our 16 year old lab had a seizure and wasn’t acting normally. We presumed he might be at the end of his life, but we didn’t want to put him to sleep without confirming. We called Elite Vet to come out to the house, because we didn’t’ want to put Bubba through the trauma of getting him in the car to go to our regular vet or the ER. Dr. Kent and her team were quick to come, accommodating of the small space where our Bubba had chosen to hole up, and so compassionate. They confirmed that Bubba was in the process of dying, and were able to both get us connected with the best in-home euthanasia and provide us with pain pills to help Bubba in the interim. Highly recommend.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Thank you for your kind words, Alicia. Bubba was a sweet dog, and we appreciate the opportunity to assist you in making his end of life decisions. We are available to discuss pain management and quality of life assesment for aged and terminally ill pets. We understand that at this emotional time, it is helpful to have input from a veterinary team to help in making decisions.
Brian BeanLocal Guide · 44 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Dr.Kent and her two vet assistants, came to my apartment, ON TIME! IN UNIFORM! They took care of my cat's eye infection, and were so incredibly professional and caring, i would highly recommend them to anyone. I didn't have to wait in line, and in los angeles, when you show up on time, it's a miracle!!!!
I CAN'T THANK YOU ENOUGH!!!!
BRIAN & NIKKO BEAN😻
Response from the owner · a year ago
Thank you Brian and Nikko. We are so happy we could help.
DH PaulLocal Guide · 63 reviewsiTotal number of Google reviews DH has written across all businesses on Google Maps, not just this one.
I had an excellent experience. Online scheduling was easy and convenient. Dr Kent and her assistant were punctual and prepared will vaccines, medication, and equipment to take care of all my cats needs. Dr Kent is extremely knowledgeable and thorough. I will continue to use her services in the future and highly recommend her to anyone that is seeking the convenience of in home veterinary care. Very pleased with quality of care and follow up after appointment that I received.
Response from the owner · a year ago
Thank you!
Kristine Diaz5 reviewsiTotal number of Google reviews Kristine has written across all businesses on Google Maps, not just this one.
This mobile vet service was amazing! They came out within a few days of setting appointment to treat my two cats who are very difficult patients lol. They handled my tricky cats with expertise and professionalism I was beyond impressed. Very grateful for their help and patience with my kitties would HIGHLY recommend!!
Response from the owner · a year ago
Thank you very much, Kristine!
Ian Wilson2 reviewsiTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Dr. Kent has been our vet for nearly 30 years, seeing us through five cats. She is thoroughly knowledgeable, compassionate and caring. The home visit service reduces stress on our cat, Pumkin, and us as well. We give Dr. Kent our highest recommendation.
Response from the owner · a year ago
Thank you Ian.
It’s my pleasure to care for Pumkin and to work with you and Denise to keep her healthy and happy!
Ivette Laínez4 reviewsiTotal number of Google reviews Ivette has written across all businesses on Google Maps, not just this one.
I recently had a wonderful experience with Elite vet who came to see my cat at home. They were incredibly kind and professional, making both my pet and me feel at ease. The vet took the time to answer all my questions and provided thorough care, which left me with peace of mind knowing my cat was in good hands. I highly recommend their services to anyone looking for compassionate and skilled veterinary care at home!❤️
Response from the owner · a year ago
Thank you, Ivette.
We hope Carlito will feel better soon!
Crystal Lipa9 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
I initially scheduled and paid for a virtual consultation which we had to reschedule after an emergency. Dr Kent apologized and was very gracious after my less than kind message. After our consultation, we feel more confident in how we should move forward in the care of our dog. She was knowledgeable and offered recommendations with specific information for us to research and carefully outlined what we can expect moving forward. I appreciate her time, and patience with me after my initial disgruntled message. Very warm and well informed. Definitely recommend!
Pat G.1 reviewiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
I booked an appointment for my pet based on the many glowing reviews but I can't say my experience was the best. The work got done, but I found Dr. Kent to be somewhat abrasive. The techs were good, though, and had a kinder bedside manner.
Sherry ArgovLocal Guide · 7 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
It’s public record that Elyse Kent was disciplined and put on probation by the veterinary licensing board for 5 years including when she came to my home, which she never disclosed. If you care about your animal -- visit the Veterinary board website and read the 40-50 page case against Elyse Kent that resulted in her being put ON PROBATION for years by the Veterenary licensing board (until 2020). What I read and the legal findings are alarming and appalling. I had Elyse Kent visit my home while she was on probation, and she was very rough and insensitive with my elderly cat who is old and weak. She took her into a bathroom and put a hood over her head which she secured around her neck, and then proceeded with her “exam.” She wouldn't let me be present (which negates the point of paying $500-$1000 to have someone come to your home) and when my animal (who is generally very peaceful and never loud or vocal) cried out from the bathroom, I opened the door and saw her little head had been hooded. This grossly insensitive treatment was totally unnecessary because she is a sweet, docile and cooperative sweet little animal. It’s the kind of thing you can never “unsee” as a pet owner. My neighbor later told me he had a terrible experience with Elyse Kent. So did my real estate agent. I strongly recommend to every pet owner to read for themselves the 40-50 pages published by the VETERINARY board documents available online—about Elyse Kent which are publicly available online— and do your due diligence before you let her into your home, or entrust her with caring for your beloved animal. It’s public record (for a reason.)
Response from the owner · Edited 2 years ago
Factual replies:
My first and only meeting with you was when I cared for your cat in May, 2020. I was allowed to practice while on probation, with compliance to stipulations from the board. That was not illegal, nor was it unethical. The probationary period ended on 10-9-2020, after an early termination.
Your total bill was $598.00, which included lab work, fluids and medications.
The incident you refer to in 2022 was in response to harassment while I was away on vacation. I did not care for a pet at that time.
Utmost care is exercised in gentle handling of cats, for the 44 years I have been in practice.
Since you were not present for your neighbor's visit, you cannot comment on that experience. The story about screaming so you and neighbors could hear simply never happened.
