Google reviewers rate Elk Grove Swimming Pool Services five stars based on eighty-four reviews, noting that the owner responds to eighty-seven percent of feedback. Customers frequently highlight the provider's reliability, punctuality, and thorough communication, including weekly water analysis reports and proactive problem identification. The service is described as reasonably priced, knowledgeable, and effective at maintaining pool clarity, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 84 reviews (99% five-star).
Reviews on this page: 84 Google reviews (78 with written comments, 4 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 20, 2026.
Service: Pool Maintenance Service serving Sacramento, California.
Data from Google, last updated November 2, 2026.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars8399%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
99%praise
Praise15199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3020%
Staff & attitude2818%
Would recommend2818%
Honesty & trust2416%
Speed & response1510%
Communication1510%
Price & value128%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He communicates thoroughly and is always responsive to questions I have regarding my pool.”
“Very knowledgeable about pools and replacement parts.”
“We recommend Elk Grove Swimming Pool Services very highly.”
“It would be difficult to find someone more reliable or trustworthy than Todd, and I would gladly give him ten stars if I could.”
“Every time I had questions they always answered right away.”
“Communicates welll— prevents problems before they happen.”
“He's reliable, reasonably priced, and always keeps us informed on our pool.”
People customers mention
Todd18 reviews
Pools8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Todd has been servicing my pool for the last decade and I couldn’t be happier. He communicates thoroughly and is always responsive to questions I have regarding my pool. Highly recommended.
Price assessment: Reasonable price
Services: Filter cleaning, Water treatment, Leaf traps
Response from the owner · a week ago
It's been my pleasure to keep your pool looking great all these years. Thank you for having me!
R
Robert2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Todd is reliable and consistant. Does a great job. Weekly test reports via text. Great communication about his scheduling.
Price assessment: Reasonable price
Services: Water treatment, Swimming pool summerization
Response from the owner · 2 weeks ago
Thank you for the kind words! One of the biggest industry complaints is people not knowing if their service guy even showed up or when he will be there again. I set out to break that stereotype with clear communication, consistent service days, and sending documentation of my work to the customer after each visit.
E
Ed Sequeira6 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Todd has been cleaning our pool for about 2 1/2 years now and is great. He follows-up with a text informing us what the readings were and what he did which is greatly appreciated. Elk Grove Pool Service has met our expectations.
Price assessment: Reasonable price
Services: Filter cleaning, Water treatment
Response from the owner · 2 weeks ago
Thank you! My goal is to provide you (and everyone) the kind of service I would want if I had hired a pool service. I'm glad it's meeting your expectations.
M
Merv Maruyama2 reviewsiTotal number of Google reviews Merv has written across all businesses on Google Maps, not just this one.
We used pool service from Todd for a while and we are extremely satisfied with his service. He sends us weekly updates on the condition of the pool so we can stay on top of everything. Definitely recommend
Price assessment: Reasonable price
Services: Filter cleaning, Water treatment, Leaf traps
Response from the owner · 2 weeks ago
Thank you for sharing your experience with others. I appreciate your business.
T
Tu Tran8 reviewsiTotal number of Google reviews Tu has written across all businesses on Google Maps, not just this one.
I just wanted to say our pool Compay ( Todd) is excellent in customer service and pool care, he has provides the best advice on our pool equipment and care! Thank you !
Price assessment: Great price
Services: Filter cleaning, Water treatment, Swimming pool summerization, Leaf traps
Response from the owner · 2 weeks ago
Thank you very much. I'm glad everything is working well again.
Z
Zaid Al-Dajani3 reviewsiTotal number of Google reviews Zaid has written across all businesses on Google Maps, not just this one.
