Jimmy DonatoLocal Guide · 149 reviewsTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff lots of goodies for pets at reasonable price
Elliotts For Pets
4.7 ★★★★★ 2,147 Google reviews · 23 photos
83%five-star reviews
0%reviews answered by the owner
Nov 2026latest review
Elliotts For Pets at a glance
Google reviewers for Elliotts For Pets in Riverside, CA, highlight a wide selection of supplies, live animals, and feeder fish, alongside generally friendly and knowledgeable staff who assist with specific pet needs. Customers frequently note reasonable pricing for certain items and appreciate the store's policy allowing pets inside. However, recurring criticisms in lower-rated reviews describe instances of rude or unhelpful employee interactions, incorrect information provided regarding animal care, and concerns about rising prices or inconsistent stock availability.
- Google rating: 4.7 out of 5 from 2,147 reviews (83% five-star).
- Reviews on this page: 2,147 Google reviews (1,303 with written comments, 57 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: November 6, 2026.
- Service: Pet Sitter serving Riverside, California.
Data from Google, last updated November 11, 2026.
Star ratings
2,147 Google reviews we collected
- 5 stars1,77483%
- 4 stars23511%
- 3 stars703%
- 2 stars221%
- 1 star462%
Praise vs complaints
Phrases our text analysis found in 1,303 written reviews
- Praise84195%
- Complaints405%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude52259%
- Price & value22425%
- Quality & results587%
- Would recommend364%
- Speed & response253%
- Honesty & trust111%
- Communication51%
What customers talk about
We read 1,303 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The employees were some of the most helpful store attendance I have ever experienced.”
“The staff was not helpful at all, and I felt like I was left to figure things out on my own.”
“Great staff lots of goodies for pets at reasonable price”
“…being able to get what i need from them, i only do it because it is too expensive and time consuming to go to another place (excluding the even worse…”
“Great groomer, did a wonderful job on our 4 dogs toenails”
“I really want to support local businesses but this was the worst treatment of rodents I've ever seen in a store.”
“I gave them 5 stars not for price or selection but for the employees”
“Good prices and friendly staff, always quick and helpful.”
“This is my go to place to get my light blubs for my reptiles, they are genuinely cheaper than Petco, or Pets Smart but that's my opinion.”
“pful young guys there always happy to attend you on what you need and explain if you have A question I wish I knew the kids name but my next visit I w…”
People customers mention
- Petco 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 2,147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Cleveland “BlackSuperMan” TempleLocal Guide · 18 reviewsTotal number of Google reviews Cleveland has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways good selection
Nickie SicaLocal Guide · 160 reviewsTotal number of Google reviews Nickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCustomer service is amazing everybody so willing to help you
JD Walls9 reviewsTotal number of Google reviews JD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google⭐☆☆☆☆ I visited Elliott’s Pet Store looking for treats for my dog, and unfortunately, the experience was very disappointing. The staff was not helpful at all, and I felt like I was left to figure things out on my own. On top of that, the store was not clean, which made the shopping experience even worse. I expected better customer service and a cleaner environment. I won’t be returning.
Jonthony “Mr. Jonthony” JohnsonLocal Guide · 165 reviewsTotal number of Google reviews Jonthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBought a bunch of Tetras this time. Less aggressive fish compared to Betta. The employee was patient and helpful. They also had the supplies to clean and make my aquarium fresh. Thanks
Fabian VargasLocal Guide · 12 reviewsTotal number of Google reviews Fabian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGot a Syrian Hamster today, I was helped out by a young a couple young men. One at the register and one on the floor. The young man named Jaime I believe helped me find a calm docile hamster that was easy to handle. My daughter loved her new pet. He also suggested that I get an alternative for food at a better price per pound.. the customer service at this place was exceptional. Would recommend!
Mike GoodwinLocal Guide · 74 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMe and my 7 year old have been coming here weekly for 4 years. Always great customer service. Also when we buy crickets or anything I let him purchase the items in line. Today there was employees at the resgisters and a young man said do you need
XXLSTACKS (XXLSTACKS)Local Guide · 34 reviewsTotal number of Google reviews XXLSTACKS has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love this place but the lady with the purple hair and glasses ruined my last experience. Rude, and unprofessional
veronica rincon5 reviewsTotal number of Google reviews veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood place and good service 👍
Jan marie Little1 reviewTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOh my goodness, Miles went above and beyond in helping me find exactly what I was looking for. Thanks Miles
Business details
- Address: 6744 Brockton Ave, Riverside, CA 92506
- Phone: (951) 222-2137
- Service area: Riverside, CA