Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts
Google reviewers rate Ellis Home & Garden 4.5 out of 5 stars based on 109 reviews, with the owner responding to 85% of feedback. Positive comments frequently cite a wide selection of plants, flowers, and seasonal decorations, along with friendly and helpful staff. Common criticisms include high pricing, inconsistent customer service interactions, and instances where advertised items were out of stock or online orders experienced shipping delays.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
109 Google reviews we collected
Phrases our text analysis found in 67 written reviews
How often each topic comes up in the written reviews
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great little plant nursery friendly helpful people (staff) love the sales and very clean”
“You will pay a little more but for the quality and variety of their plants, It's worth it to me.”
“Also lots of cute products, although somewhat pricey.”
“So I had a great experience with Jeff and his associates from Ellis Home and Garden.”
“The greenhouse is awful the plants look like they never get watered and the store is full of furniture now and the customer service has gone down as w…”
“I highly recommend it!”
praise complaint · found by our text analysis, Google review wording unchanged.
Always friendly service. plenty of parking. Very safe area where located. They have a good selection of plants and flowers
Was very disappointed had bird baths advertised .on market place .and they didn't even have one of them .I drive from Jasper to there and to buy .but wass told that they didn't get them in .sorry !!!!
I have been watching this store and oh my it has gone down hill in the last 6-8 months…. The greenhouse is awful the plants look like they never get watered and the store is full of furniture now and the customer service has gone down as well…10/10 DO NOT RECOMMEND
My favorite go to garden center. I have said a hundred times, “I’m gonna run to Ellis and see what they have”. I usually get out without my wallet cause I was only LOOKING. Yeah right!! I always end up with 2 arms full, looking for the nearest buggy, loading it up and going back to my car for my wallet. The workers…
Great little plant nursery friendly helpful people (staff) love the sales and very clean
They have a good selection of plants and flowers and their staff is very friendly.
4.5 ★★★★★ 109 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always friendly service. plenty of parking. Very safe area where located. They have a good selection of plants and flowers
Was very disappointed had bird baths advertised .on market place .and they didn't even have one of them .I drive from Jasper to there and to buy .but wass told that they didn't get them in .sorry !!!!
Hi James! I'm Very sorry for your disappointment and would like to give you a Gift Card to make it up to you. The next time that you are in Beaumont please stop by our store to pick it up. We look forward to serving you and earning your trust in the future. If you ever have any concerns please feel free to call me (Jeff) and I will make sure that you are 100% satisfied. Have a Great Day!
I have been watching this store and oh my it has gone down hill in the last 6-8 months…. The greenhouse is awful the plants look like they never get watered and the store is full of furniture now and the customer service has gone down as well…10/10 DO NOT RECOMMEND
Great plant selection. Friendly service! I highly recommend it!
Mardi Gras decor
Great place Great staff Great service
High prices
My favorite go to garden center. I have said a hundred times, “I’m gonna run to Ellis and see what they have”. I usually get out without my wallet cause I was only LOOKING. Yeah right!! I always end up with 2 arms full, looking for the nearest buggy, loading it up and going back to my car for my wallet. The workers laugh at me, or with me and they all know me cause I go a lot. I love that place and it’s close to home. They have great prices on seasonal plants and the after Christmas sale is phenomenal. See ya there!!
Very nice assessment!
Appreciate your Business and Review! Have a great day!
Great little plant nursery friendly helpful people (staff) love the sales and very clean
Great Feedback! Thank you for the Kind Review.
Analyzing 7,352,3487.4M ReviewsFor 20,82420.8K Experts
