Google reviewers rate Embark Behavioral Health 4.8 out of 5 based on 198 reviews, with the owner responding to 87 percent of them. Patients frequently praise the supportive staff, engaging group therapies, and family-focused environment that helped improve their mental health outcomes. However, some lower-rated reviews criticize the high cost of services, frequent staff turnover involving interns, and a lack of adequate supervision or personalized attention for adult and adolescent clients.
Google rating: 4.8 out of 5 from 198 reviews (93% five-star).
Reviews on this page: 198 Google reviews (156 with written comments, 4 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: September 17, 2026.
Service: Mental Health Clinic serving Johns Creek, Georgia.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
198 reviews on Google
5★185
4★6
3★0
2★2
1★5
Reviews from Google, shown as published (original wording, unedited).
CT
cruizer8 the winner1 review
★★★★★
Great experience. All the staff are very sweet and caring and the entire time I was here it was very helpful. Definitely recommend
Response from the owner · a month ago
Thank you for the kind words! We are thrilled to hear about your positive experience with our caring staff. Your recommendation means a lot to us.
I spent about three months in their IOP program, and it made a huge difference for me! Raj Iyer is a fantastic therapist, and the group facilitators do a great job at making the lessons engaging and relatable. As a college student, I was part of the young adult group, where my peers were welcoming and supportive. No matter what you’re struggling with, this is a program that’s worth trying.
Response from the owner · 4 months ago
Thank you for sharing your positive experience! We are thrilled to hear that Raj and our facilitators made a difference. We are committed to creating a welcoming and supportive environment for all our clients. We appreciate your feedback and wish you continued success on your journey.
Embark is genuinely the best place to get treatment. I looked so different leaving the program than when I came in. The staff are so kind, considerate, they provide such helpful skills to help with mental health and urges. Ja’Monica, Susan, Myron, Loren, Jimmy, Terri, David, Maddie, Mona, Vessena, De’Ja, Sade, and Dr. Hooper yall are genuinely so precious to me and yall will always have a place in my heart. Ja’Monica was my personal therapist and I learned so much from her and her EMDR amongst all her other methods of therapy. I have nothing but good things to say about them. They’re also really good with security on a real note, they always make sure we as the clients are protected in every way shape or form. Susan will push you past your limits in the best way possible. If you get mad at what she says that’s in your best interest, you’ll know it’s what you need to work on 😂 THANK YOU EMBARK 💖💖💖
Response from the owner · 6 months ago
Thank you so much for your heartfelt review! We're thrilled to hear about your positive experience and the impact our staff had on you. We strive to provide top-notch care and support for all our clients. Your kind words mean the world to us. Please stay in touch and take care!
Thank you for the kind words! We are thrilled to hear that our services have made a positive impact on your life. If you ever need anything in the future, please don't hesitate to reach out!
This place is amazing! Everyone here is extremely supportive and kind, the atmosphere made me feel extremely welcome, and the therapists are very good at what they do! Thank you so much for your emotional support, Embark!!
Response from the owner · 8 months ago
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our supportive team and talented therapists. Your feedback means a lot to us, and we're always here to provide you with the best emotional support.
Honest rating of overall facility.
This place was genuinely a life changer for me, and I could see that in other kids there as well. I loved almost every therapist there, and most of the kids were friendly. I really liked the adolescent room because it was spacious, and it was always clean. The bathrooms never had any paper towels, but other than that the restrooms were very clean. Honestly, I can't ever remember a time that the facility was dirty or cramped.
Honest rating on each therapist.
Ashley - Ashley is awesome! During my time at Embark, Ashley ran most of our groups. She was so kind, and compassionate. I feel like she genuinely perused this kind of work because it's her passion to help people. She always listened and made sure everybody got a chance to talk. She also is very observant, and checks in if you're not having the best day. Which is really nice sometimes to know somebody notices and cares is comforting.
David - David is also a really cool guy. He ran group often. He can be a little bit rough sometimes, but everybody has different ideas on how to do things. For example, if you were sleeping during therapy, he'd bang on the table, which can be a trigger for some people. He can also be a little bit strict sometimes, for example taking the markers, or popsicle sticks that we're aloud to have with every other therapist. From what I heard he does really well as an individual, or family therapist. Overall, I think he genuinely is passionate about his job, is a good person, and cares a lot about the kids even if it might not seem it sometimes.
Elvin - Awesome dude! Elvin was genuinely so kind and always energetic. I think he wrote prescription medicine, and if you have any problems with that, he gets it resolved very fast. He only did group sometimes for adolescents when I was there, but when he did an amazing job in my opinion. He's genuinely such a cool dude he will talk to you about literally anything, he's an open book and has some pretty cool stories!
Myron - Myron was my individual and family therapist. Genuinely such a cool, funny, nice dude! I really enjoyed my individual therapy sessions with him, and he was the first therapists I felt I ever made progress with. He didn't do group much, so I can't really say if he's good at it, but I'm sure he is! He really cares about his patients.
Jamonica - Jamonica was someone who also did groups quite often. Her energy is so great, and she was soooo kind to me while I was there. She's such a sweet person, and you can really tell how passionate about her job she is. I've also heard she's an amazing individual and family therapist.
Lauren - I rarely ever talked to her. She rarely did group for the adolescents, but some of the other adolescents said she's an amazing individual therapist. I didn't not talk to her for any specific reason; she just didn't do group much and primarily was in her office. I talked to her maybe once or twice, and when I did, she was nice.
Maya - She ran group occasionally and was perfectly fine. She wasn't my personal favorite therapist, but not for any bad reason. I didn't really love the skills she taught, and how she taught them, but nothing against her at all. I'm not sure if she's an individual therapist.
Med management (Dr. Hooper) - Dr. Hooper is super friendly, and really good at finding the right medication fits for you. Php meets with her once every week, while Iop meets with her once every 2 weeks.
Maria - Maria is also a nice lady. I'm honestly not sure what she does, but when I was enrolling, she did the paperwork and stuff. You will also take outcomes, which ask you questions about how you're dealing with anxiety, depression, etc. She has access to those outcomes, so 100% feel free to ask her to take a look at them!
Overall, I think the staff is awesome!
Please check bags better, Embark. The bag checking is honestly a joke. There are people who deal with all kinds of things, and not saying anything would happen but please check better just in case.
Goodbye, Team Embark, I'll miss you guys!
Response from the owner · a year ago
Thank you for sharing your positive experience at Embark! We appreciate your kind words about our therapists and facility. We will address the issue with bag checking to ensure everyone's safety. Best wishes on your journey ahead!
We have been on a mental health journey with our daughter for quite some time. Nothing ever seemed to click, and past PHP programs caused only more harm and trauma with no healing. Since joining the Embark program we can see glimmers of it working. I know that she feels safe here, and has confidence in her care (as do we). We attended a family night and when they say family they clearly include the caregivers and staff along with the patients and their family. I say this because the whole vibe was joy and love. I couldn't be happier (or more relieved) about our choice.
Response from the owner · a year ago
Thank you for sharing your experience with us! We are thrilled to hear that your daughter is feeling safe and confident. We are dedicated to creating a supportive and inclusive environment for all families involved. Your feedback means the world to us!
The staff genuinely cares about the kids and are supportive of the parents! Loren is the best therapist we have ever had. Family focused environment that helps us to not be alone in some challenging situations!
Response from the owner · a year ago
Thank you for your kind words! We are thrilled to hear that you had such a positive experience. We are committed to providing a family-focused environment and supporting both kids and parents in their healing journeys!