Google reviewers rate Emerald City Family Chiropractic 4.9 out of 5 based on 269 reviews, with the owner responding to 33% of them. Patients frequently praise the staff for professionalism, punctuality, and thorough communication, noting significant pain relief and improved mobility from adjustments and exercises. Common criticisms include billing issues, such as overcharges and insurance non-acceptance, along with reports of aggressive sales tactics and inadequate follow-up on medical requests.
Google rating: 4.9 out of 5 from 269 reviews (96% five-star).
Reviews on this page: 269 Google reviews (201 with written comments, 4 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: September 8, 2026.
Service: Chiropractor serving Eugene, Oregon.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
269 reviews on Google
5★258
4★8
3★1
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
LS
Linda S MooreLocal Guide · 29 reviews
★★★★★
I walked into Emerald City Family Chiropractic in a high level of pain. Kevin and Jesse listened to my history and concerns. Xrays. Treatment. Yikes! When I say treatment it was above and beyond. When I left the practice, my pain was less but still present. Over the next two hours (without my usual intervention), the pain was gone. Woke up this morning ... zero pain. Four hours later, none.
Grateful. I am ready to get the underlying issue resolved. So happy a friend AND my Primary referred me to ECFC!
As a Retired service member dealing with sciatica and neck issues most of the time. Physical therapy and pain management did not work for me. Only caused me more pain and suffering.
The team at ECC are great and have helped me achieve a better quality of life with their services.
Highly recommended...
Due to aging and 2 separate falls, I was at the point where I could no longer drive my vehicle as I could not push the clutch in. Walking was very painful and I avoided stairs. Thanks to Dr Kraursack I was able to walk up a flight of stairs like a normally functioning human yesterday. He has also helped with my shoulder and neck pain. I highly recommend Emerald City Family Chiropractic
Dr. K is truly a magician. I came in dealing with severe POTS symptoms; constant dizziness, lightheadedness, passing out, extreme fatigue, and intense back and neck pain. It was affecting every part of my life.
After just one treatment, my dizziness, lightheadedness, and passing out completely disappeared. I decided to commit to a full treatment program, and it was hands down the best decision I’ve ever made.
Now, all of my symptoms are gone. I’m back to being active, running marathons, and fully living my life again. Before seeing Dr. K, I was depressed and even in the process of filing for FMLA and ADA accommodations. That’s how much this was impacting me.
Dr. K truly changed my life and gave me my health back. On top of that, his team is incredibly kind, supportive, and welcoming; they make every visit a great experience.
Choosing Dr. K was one of the best decisions I’ve ever made. I can’t recommend him and his team enough.
Response from the owner · 4 months ago
Thank you for taking the time to write this!. Stories like yours are exactly why we do what we do at Emerald City Family Chiropractic.
We know how frustrating it can be when symptoms start affecting work, energy, daily life, and the things you enjoy most. We’re really happy to hear you’re back to being active again and feeling more like yourself.
We also appreciate the kind words about our team. We work hard to make the office feel welcoming and supportive! Thanks again for trusting us and sharing your experience.
So, far, I got great service and a chiropractor that asks a lot of questions and listens to how you’re feeling. I’m looking forward to hearing what they have to say about what I need to do to get better.
My first experience at a chiropractor office. The staff was so helpful and professional. I was in a good deal of pain and it was alleviated with adjustment. The visit was very educational, I greatly appreciated how thoroughly all of my questions were answered and how much my dignity and care was respected. I highly recommend them and their service.
I've seen 2 Chiropractors since I've moved here and both were useless to me. I took a chance on Dr. Kevin because of a special deal and am feeling soo much relief with my decision. They listened to my concerns and was able to get movement where others gave up.
Except for the fact that they don't except my ins.; I'll be talking to them about payment plans as I'm done looking and want to keep him....
