Customers frequently praise the company for punctual service, clear communication, and affordable pricing during masonry and paver projects. Many reviewers note that crews arrive on time, maintain clean work areas, and provide detailed quotes. However, several low-star reviews highlight a recurring issue with missed appointment windows and a lack of follow-up after initial estimates, resulting in lost work time for clients.
Google rating: 5.0 out of 5 from 460 reviews (99% five-star).
Reviews on this page: 460 Google reviews (364 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
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QmEoTHOjsHIsbjsgJ PHRKsHeHniHUfIgRBOFrBowk5 reviewsiTotal number of Google reviews QmEoTHOjsHIsbjsgJ has written across all businesses on Google Maps, not just this one.
Very professional with the new front porch steps. They were meticulously on completing the project and made sure everything was clean before they left. Now our front porch seems so much more better
Response from the owner · 3 hours ago
Thank you for the review. We're glad the new front porch steps turned out well and that the team kept the site clean through the finish. Thanks for choosing Emerson Masonry & Pavers.
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Lizebi Jean medard1 reviewiTotal number of Google reviews Lizebi has written across all businesses on Google Maps, not just this one.
The pavement had a crack in it and they were really helpful in getting it repaired. Before and after pics were shown and now it looks like nothing even Happened. Thanks again
Response from the owner · 3 hours ago
Lizebi, thank you for the review. We're glad the team repaired the crack and that the before and after pics showed how well it turned out. Thanks for choosing Emerson Masonry & Pavers.
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Ra'Shaad Carter1 reviewiTotal number of Google reviews Ra'Shaad has written across all businesses on Google Maps, not just this one.
The masonry and paver services was definitely what we needed after we moved in. Thanks for the help and customer service
Response from the owner · 2 weeks ago
Thank you, Ra'Shaad, for your review. We're glad we could help with your masonry and paver needs after your move. We appreciate your support and thank you for choosing Emerson Masonry & Pavers.
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Leo4 reviewsiTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
they were able to get a retaining wall constructed. very much needed for our home. affordable and will work with you on financing. will hire again for any masonry needs!
Response from the owner · 2 weeks ago
Thank you, Leo, for your kind review! We're glad we could help with your retaining wall and provide an affordable solution that worked for your home. We appreciate your trust in Emerson Masonry & Pavers and look forward to working with you again!
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William Betanzo1 reviewiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
There was a crack in my pavement and this was the team to get it repaired. highly rated in the DFW AREA!
Response from the owner · 3 weeks ago
Thank you, William! We’re glad our team could repair your pavement and get everything taken care of. We appreciate your recommendation and are proud to serve homeowners throughout the DFW area!
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yaseen Nasir3 reviewsiTotal number of Google reviews yaseen has written across all businesses on Google Maps, not just this one.
I SPOKE WITH KIM. SHE'S VERY NICE YOUNG LADY. I WOULD DEFINITELY RECOMMEND TO VISIT FOR YOUR FOUNDATION ,EXCAVATION, REPAIRS, RESTORATION & ETC NEEDS. HAVE A BLESSED DAY/NIGHT/WEEKEND🙌🏼
Response from the owner · 4 weeks ago
Thank you for the kind words! We're glad Kim provided such a positive experience. We truly appreciate your recommendation and wish you a blessed weekend as well!
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Nana Boakye Baffoe-Bonnie5 reviewsiTotal number of Google reviews Nana has written across all businesses on Google Maps, not just this one.
They added a new feature , the front steps, and it looks great! Hard work
Response from the owner · a month ago
Thank you, Nana! We’re glad you love the new front steps and that you’re happy with the finished result. Our team appreciates your kind words and the opportunity to do the hard work for you!
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Kavion Stunna2 reviewsiTotal number of Google reviews Kavion has written across all businesses on Google Maps, not just this one.
They were really quick with the driveway repair. Our old driveway was cracked and they were able to fix it within a day. Looks new. Thanks again
Response from the owner · a month ago
Thank you so much, Kavion! We’re glad our team was able to repair your cracked driveway quickly and have it looking like new again. We truly appreciate your business and your kind words!
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Eduardo Jimenez3 reviewsiTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
They were exceptional with the whole experience. Getting us scheduled in for an inspection of our front porch. They quoted us a great price. We’ll definitely be going through with them and recommending them to others.
Response from the owner · 2 months ago
Thank you, Eduardo! We’re glad you had a great experience with our team and that we could get your front porch inspection scheduled quickly and provide a competitive quote. We truly appreciate your trust in Emerson Masonry & Pavers and your recommendation. We look forward to working with you on your project!