Wedding photographer · Royal Palm Beach, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 78 videographersiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★63 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Emmy Jay Photography five stars based on sixty-three reviews, with the owner responding to seventy percent of feedback. Clients frequently highlight the photographer's ability to make families and children comfortable, noting her patience, friendly demeanor, and creative direction during sessions. Recurring themes include efficient communication, flexible scheduling, and rapid delivery of high-quality galleries. The business serves various needs such as weddings, maternity, and family portraits, with many customers returning for multiple years. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 63 reviews (100% five-star).
Reviews on this page: 63 Google reviews (62 with written comments, 12 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 14, 2026.
Service: Videographer serving Royal Palm Beach, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other videographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Emmy Jay Photography, LLCVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Emmy Jay Photography, LLC: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Emmy Jay Photography, LLC: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Emmy Jay Photography, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Emmy Jay Photography, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars63100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
99%praise
Praise7499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price758%
Reasonable542%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2432%
Would recommend2229%
Quality & results1520%
Speed & response811%
Communication23%
Price & value23%
Honesty & trust23%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Emmy Jay Photography is always flexible, patient and creative.”
“I would highly recommend them to anyone looking for a photographer.”
“Emmy Jay Photography provides an absolutely amazing experience from the initial email, reminders and finished photos.”
“The whole process from booking to receiving the photos was straightforward and efficient.”
“Let me start with Leslie is not only professional and extremely easy to work with.”
“She is very fair in her pricing and gives you access to all of your images.”
“They have a special talent for capturing genuine, candid moments—even when our teens (and mom) do not want their photo taken.”
People customers mention
Leslie29 reviews
Day4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Emmy Jay Photography, LLC for 2 kinds of job. Pick one to see what they paid and said.
Traci6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Who says family photos have to be stressful? With Leslie my family was able to be comfortable, be ourselves, just relax and enjoy time together! She made it a fun (even for a reluctant tween boy) and captured my family perfectly! The pictures came back more beautiful than I could imagined and faster than I ever…
Great priceFamily and group
Darlene10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Leslie was amazing! Had patience and captured special moments of our family of 12. Turn around less than 3 days with high quality of the entire gallery.
Great priceFamily and group
Sherry4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Emmy Jay Photography provides an absolutely amazing experience from the initial email, reminders and finished photos.
I would highly recommend them to anyone looking for a photographer.
We have had so many family sessions with Emmy Jay Photography. Each session is fun, efficient and relaxed. Emmy Jay Photography is…
Great priceFamily and group
Renaye7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Emmy Jay Photography will always go above and beyond your imagination. Highly recommend for you and your family!
Reasonable price
Mike10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Unbelievable, Amazing, Astonishing and just perfect is our experience every time with Emmy Jay Photography. Leslie does more than you can imagine to capture the perfect moments through the pictures she takes. We are grateful for the years of friendship and helping us remember all the years as our child grow. We love…
Tara3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I can’t believe we get to keep so many photos. Thank you SO much. My husband told me last night that “I had fun at the photo shoot today”. Which I’ve never heard him say after photos. He said he would take them with you any time. You just made this experience so memorable and enjoyable for everyone. I truly can’t…
Who says family photos have to be stressful? With Leslie my family was able to be comfortable, be ourselves, just relax and enjoy time together! She made it a fun (even for a reluctant tween boy) and captured my family perfectly! The pictures came back more beautiful than I could imagined and faster than I ever thought possible. Don’t hesitate, book now! If I could give 100 stars I would!
Price assessment: Great price
Services: Family and group
Response from the owner · a week ago
Aww!!! This is the best!!! Thanks so much for taking the time to write such sweet words! I’m glad you had a great experience and a great final product!! When those two things happen they equal sweet memories!!
Darlene P10 reviewsiTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Leslie was amazing! Had patience and captured special moments of our family of 12. Turn around less than 3 days with high quality of the entire gallery.
Price assessment: Great price
Services: Family and group
Response from the owner · 3 weeks ago
I'm so glad you loved the quality and service you received! Enjoy the memories!
Sherry Grant4 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Emmy Jay Photography provides an absolutely amazing experience from the initial email, reminders and finished photos.
I would highly recommend them to anyone looking for a photographer.
We have had so many family sessions with Emmy Jay Photography. Each session is fun, efficient and relaxed. Emmy Jay Photography is always flexible, patient and creative. They have a special talent for capturing genuine, candid moments—even when our teens (and mom) do not want their photo taken. The attention to detail is always impressive, and it was clear they had a creative eye for lighting and composition.
Price assessment: Great price
Services: Family and group
Renaye Quintyne7 reviewsiTotal number of Google reviews Renaye has written across all businesses on Google Maps, not just this one.
Unbelievable, Amazing, Astonishing and just perfect is our experience every time with Emmy Jay Photography. Leslie does more than you can imagine to capture the perfect moments through the pictures she takes. We are grateful for the years of friendship and helping us remember all the years as our child grow. We love you and thank you! We highly recommends!!!!!!!
Tara Rheinlander-Quiroz3 reviewsiTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
I can’t believe we get to keep so many photos. Thank you SO much. My husband told me last night that “I had fun at the photo shoot today”. Which I’ve never heard him say after photos. He said he would take them with you any time. You just made this experience so memorable and enjoyable for everyone. I truly can’t thank you enough. The photos you captured are absolutely beautiful, you are incredibly talented.
Shanice SmithLocal Guide · 74 reviewsiTotal number of Google reviews Shanice has written across all businesses on Google Maps, not just this one.
Emmy is amazing her studio is very serene and comfortable so you feel good during your session. She’s very professional and friendly. You can expect breathtaking results all while having a wonderful experience. The photos we’ve taken with her are still are favorites.
Price assessment: Reasonable price
Services: Family and group
Response from the owner · 10 months ago
💞💞💞 Thank you!!
Danielle Shalhoub1 reviewiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Leslie is phenomenal! She is so comfortable to be around and our kids loved her and her great energy. She is patient and really knows how to grab their attention. Her pictures will be a staple around our house forever!
Danielle St. Romain5 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Leslie is amazing! She has been taking family pictures for my family for the past 7 years. She makes my kids feel at ease and always gets a great smile out of them, even the teenagers. She makes the best out of every situation, rain, shine or even sick they always turn out amazing! I would highly recommend her for all of your photography needs. {She is willing to travel too :) }
Price assessment: Great price
Services: Family and group
Denisleydis DenisLocal Guide · 29 reviewsiTotal number of Google reviews Denisleydis has written across all businesses on Google Maps, not just this one.
