Google reviewers rate Empire Limousine five stars based on forty-six reviews, noting that the owner responds to eighty-nine percent of feedback. Customers frequently highlight punctuality, professional drivers, and clear communication for airport transfers, weddings, and wine tours. Recurring themes include flexible scheduling for last-minute changes and transparent pricing. No common criticisms appear in the provided excerpts, which consistently describe positive experiences with the service.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (43 with written comments, 2 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: September 12, 2026.
Service: Airport Shuttle serving Tucson, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
46 reviews on Google
5★46
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
SS
Sergio Saavedra1 review
★★★★★
My family and I had a great experience They were very friendly and respectful Would recommend to my friends and family for them to use this Lil service as well and I will be looking forward to using them in the future and I thank them so much for all the fun and experience my family and I have
Response from the owner · a month ago
Hi Sergio, glad you had great experience and congratulations on your wedding.
We needed reliable transportation from Oro Valley to the Phoenix Sky Harbor airport. Empire Limousine was the absolute answer to our needs. The Owner, Oscar, answered my inquiries after other services were closed.He provided all necessary information, and arrived at our doorstep the next day, 20 minutes early. Both Oscar and our return driver, Nate , we’re professional, courteous, helpful and down to earth friendly people. During the return trip, The airport was chaotic, as weather had closed the Airport the previous day. Nate found us. He then waded through a previous flight’s luggage on the conveyor, to grab our large heavy bags. He took care of everything. On the trip home, a semi- trailer truck suddenly veered into our lane. Before I could feel alarmed, Nate demonstrated superior defensive driving skills to keep us safe. Empire Limousine is an exceptionally reliable, trustworthy company.<br>Glenn Kagan
Response from the owner · a year ago
Hi Glenn, thank you for entrusting in us to provide transportation to you and for the positive feedback. We appreciate your business. Thank you Empire Limousine
I have been using Empire Limousine service for about five years now; I would not use another company! They are honestly the best. I travel quite a distance, and it is so reassuring knowing that my pal Kevin is awaiting my arrival no matter what delays I encounter. Oscar is on top of every detail, so I can relax and not stress about a thing. They are kind and so personable, and I consider them friends. In addition, they are very reasonable considering the beautiful, clean luxury cars used and professional, courteous service. I'd choose them over an Uber any day. I highly recommend Empire for any of your travel needs; you will never be disappointed!
Response from the owner · a year ago
Hi Danielle, thank you for allowing us to provide transportation to you. We consider you a friend as well and thank you for the kind words. Best regards, Oscar
We’ve used Empire Limousine for several trips to and from Tucson to Sky Harbor Airport in Phoenix. Our drivers have always been on time, professional, and easy to talk to. We recently arrived a day before our contracted date (our fault when making the reservation) after an exhausting day of travel from Europe and called Oscar…he immediately made arrangements and cheerfully arrived to pick us up and bring us home! We give Empire Limousine our highest recommendation!
Response from the owner · a year ago
Hi Lawanda & David thank you for the kind words and entrusting us to provide you guys with transportation.
Kevin was the best driver for my group, showed up early, was happy to do whatever we wanted, patiently waited for us, & was super accommodating! Highly recommend!!
Response from the owner · a year ago
Hi Kat, glad to hear you were happy with our service and thank you for the positive feedback. Best regards Oscar Leon