Google reviewers rate Enginair Air & Refrigeration 4.9 out of 5 based on 249 reviews, with the owner responding to 73 percent of them. Customers frequently cite punctuality, clear communication, and honest pricing as strengths, noting that technicians provide detailed explanations and avoid unnecessary upsells during maintenance and repair services. However, two low-star reviews highlight recurring issues with appointment scheduling changes and a specific instance where a problem was missed during an initial visit, leading to higher costs for the customer.
Google rating: 4.9 out of 5 from 249 reviews (96% five-star).
Reviews on this page: 249 Google reviews (190 with written comments, 3 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 13, 2026.
Service: Heat Pump Installation Service serving Winter Garden, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
249 reviews on Google
5★239
4★6
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
BS
Bernard Schuman1 review
★★★★★
I have been a customer of the Gomperts family for over 25 years. They, above everyone else I have ever dealt with, have always gone that extra little bit to provide superior service and support. This is the second complete system they have installed for me. If I have an a/c problem, there is only one number I call.
Taylor was very kind and did a great job of explaining the problem with a part that needed replacement. I would be very happy to have him again for my maintenance checks.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system maintenance
Response from the owner · a week ago
Thank you, Sandra! We're glad to hear that Taylor provided clear explanations and made a positive impression during your visit. We look forward to seeing you again for your maintenance checks!
EnginAir has done an excellent job with my maintenance calls. Eriel Ortiz does a superb job; polite, professional and no-nonsense individual. I would highly recommend this Pro-Veteran company and Eriel!
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · 2 weeks ago
Thank you, Kimoe! We appreciate your kind words about our maintenance services and Eriel's professionalism. Your recommendation means a lot to us!
Exceptional work by Enginair. They diagnosed my AC problem and when I was ready( a week later due to finances) they sent their technician Eriel. He was professional and extremely knowledgeable about his job. He ensured everything worked properly and was efficient, including being personalble
Price assessment: Reasonable price
Price: $600–800
Services: HVAC system repair
Response from the owner · 3 weeks ago
Thank you, Joseph! We appreciate your kind words about Enginair and Eriel's professionalism and expertise. We're glad to hear everything is working properly for you!
This company is always on time. They communicate well with you and go above and beyond to make sure you are happy with your service. I highly recommend Enginair!!!
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system maintenance
Response from the owner · a year ago
Thank you, Tracyann! We truly appreciate your kind words and are delighted to hear that our team is meeting your expectations and making your experience positive. Your recommendation means a lot to us!
Great profecional people they have mastered their craft I am honor to be their customer.
Response from the owner · a year ago
Thank you for your kind words! We’re honored to have you as a customer and thrilled to hear you appreciate the professionalism and expertise of our team.
Great people and great quality. I'm new to the year and feel so fortunate to have found this company.
Price assessment: Great price
Services: A/C system maintenance
Response from the owner · 2 years ago
Hi, Thank you for taking some time out of your busy schedule to send such an amazing review! We're committed to working really hard to provide everyone with a first class experience - it's Enginair Air & Refrigeration's #1 goal. Your opinion is valuable to us and helps us shape everything that we do. Looking forward to serving you again. If you'll ever need help, our team is ready to take your call. Thanks again!