H ZLocal Guide · 48 reviewsTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey do a great job!!!
Eni's Cleaning Company
4.9 ★★★★★ 524 Google reviews · 24 photos
95%five-star reviews
99%reviews answered by the owner
Nov 2026latest review
Eni's Cleaning Company at a glance
Customers frequently praise Eni's Cleaning Company for thorough deep and move-out cleans, reasonable pricing, and easy text-based scheduling. The company maintains a 4.9 rating from 524 reviews, with the owner responding to 99% of feedback. However, lower-rated reviews highlight recurring issues with punctuality, including late arrivals and lack of communication regarding delays. Some clients also reported inconsistent service quality, property damage, or unprofessional behavior from specific cleaning crews.
- Google rating: 4.9 out of 5 from 524 reviews (95% five-star).
- Reviews on this page: 524 Google reviews (467 with written comments, 5 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: November 2, 2026.
- Service: House Cleaning Service serving Boston, Massachusetts.
Data from Google, last updated November 11, 2026.
Star ratings
524 Google reviews we collected
- 5 stars50095%
- 4 stars102%
- 3 stars20%
- 2 stars41%
- 1 star82%
Praise vs complaints
Phrases our text analysis found in 467 written reviews
- Praise98598%
- Complaints222%
Topic share
How often each topic comes up in the written reviews
- Quality & results27627%
- Speed & response20120%
- Staff & attitude16817%
- Would recommend16316%
- Price & value10711%
- Communication515%
- Honesty & trust414%
What customers talk about
We read 467 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a wonderful and thorough job cleaning my home.”
“We had someone come out to clean before and they did a horrible job so we’re even more thrilled to find Eni’s!”
“They worked hard and efficiently, and were also lovely.”
“…hours past the time specified (with no update from Eni that they are delayed, despite multiple follow-ups).…”
“They went above and beyond what I asked of them and were extremely professional and nice people.”
“Unprofessional and unreliable.”
“We highly recommend Eni’s Cleaning Company to anyone looking for trustworthy, hardworking cleaners.”
“I would hardly pay $50 for the service that I got but was charged $250, I would recommend a different cleaning service.”
“Their pricing is also very reasonable, especially for the level of service they provide.”
“However, no refund of over charge was offered.”
“They are also flexible and communicative if I ever need to change the day.”
“They are reliable, thorough, and consistently do an excellent job every time they clean our home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 524 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kate MacAfee3 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a wonderful and thorough job cleaning my home. And they were so sweet with my kids!
Erica Schlank2 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve been using Eni’s Cleaning Company for years, and we couldn’t be happier with their service. They are reliable, thorough, and consistently do an excellent job every time they clean our home. Whether it’s a regular cleaning or a deep clean, the quality of their work is outstanding. They pay attention to the details, leave everything spotless, and always make our home feel fresh and welcoming. Their pricing is also very reasonable, especially for the level of service they provide. Over the years, I’ve recommended them to so many friends and everyone has been just as happy with their work as we have. They are also flexible and communicative if I ever need to change the day. It’s hard to find a company that is both affordable and consistently delivers such high-quality results. We recently moved to a new town and we are continuing to use them. We highly recommend Eni’s Cleaning Company to anyone looking for trustworthy, hardworking cleaners. They are truly amazing, and we plan to continue using them for many years to come!
Response from the owner · 4 months ago
Thank you for the amazing review. I appreciate you!
Maddie Miniati1 reviewTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good cleaning service! Looks nice!
Rita11 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlegreat job. very accommodating and good pricing for the work. thank you so much eni and pollyanna.
Response from the owner · 2 months ago
Thank You so much Rita. I appreciate you! If you know someone who we can help please tell them. I am glad to hear you are happy.
SM2 reviewsTotal number of Google reviews SM has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEni’s team did a fantastic job! They were kind & efficient! Will be using them again.
Response from the owner · 2 months ago
Thank you so much I appreciate you!
Lauren K2 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI fully recommend Eni’s cleaning. Poliana and Carol were wonderful - we hadn’t had our house cleaned in a while, and it is now sparkling! They worked hard and efficiently, and were also lovely. And scheduling by text with Eni was so easy and quick, and the cost for a deep clean was reasonable. We look forward to working with them again!
Response from the owner · 4 months ago
Thank you so much I appreciate you
Michelle Portnoy11 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googledid a great thorough job!!!!! Highly recommend for cleaning services, new customer and plan to rebook !
Response from the owner · 4 months ago
Thank you for the review, I appreciate you!
Eddie A5 reviewsTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic service. Timely, well executed, and friendly. Highly recommend for a move-out cleaning or total deep clean!
Response from the owner · 4 months ago
Thanks. It is our pleasure to help
robertd19069 reviewsTotal number of Google reviews robertd1906 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEni and her team did an amazing job! Trustworthy, efficient and great cleaning!
Response from the owner · 5 months ago
Robert Thank you so much!
Business details
- Phone: (617) 767-3120
- Website: eniscleaning.com
- Service area: Boston, MA