Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
EnSec Pest & Lawn, Mobile logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%93+13.2Replies to reviews 7%93+6.6Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

EnSec Pest & Lawn, Mobile

Mobile, AL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 39 artificial turf installation · 4.8★ from 113 Google reviews

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Report card

Percentile vs other artificial turf installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EnSec Pest & Lawn, Mobile is better than 76% of artificial turf installation.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EnSec Pest & Lawn, Mobile is better than 71% of artificial turf installation.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EnSec Pest & Lawn, Mobile is better than 99% of artificial turf installation.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EnSec Pest & Lawn, Mobile is better than 93% of artificial turf installation.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EnSec Pest & Lawn, Mobile is better than 60% of artificial turf installation.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EnSec Pest & Lawn, Mobile is better than 93% of artificial turf installation.A
93

Reviews for your job

Customers hired EnSec Pest & Lawn, Mobile for 8 kinds of job.

EnSec Pest & Lawn, Mobile for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Termite extermination”

Jane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Ensec since 2010 and have been very satisfied with their services and the quality of their employees. Chris has performed the last three of my services. He is prompt, thorough and explains procedure well.

Not sureTermite exterminationGeneral pest inspectionLawn pest control
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

did a great job and are doing

Termite extermination+ Responsiveness+ Professionalism
HeatherLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Ensec for years. They have always been professional, very accommodating to my schedule and quick to respond when we had termite issues. If you live in the South, you are bound to get termites in your home at some point. They were aggressive in treating the termites and we have not had another issue.

Bug & insect exterminationLawn pest controlTermite inspection+ Responsiveness+ Punctuality+ Quality
Frank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Annual termite inspection, done on time and very professionally

Termite extermination+ Punctuality+ Quality+ Professionalism
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great

Bug & insect exterminationLawn pest controlTermite extermination
lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

competent, fast & friendly

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thorough and courteous as always, exactly what I've come to expect from this company for many years of excellent service. Enjoyed the visit. Thank you.

Termite extermination+ Responsiveness+ Punctuality+ Quality

Price

$2820% vs typical artificial turf installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 57%Overpriced 7%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Lawn pest control14—
Weed control10—
General pest inspection8—
Termite extermination7—
Home inspection6—
Ant extermination6—
Bug & insect extermination5—
Cockroach extermination4—

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