Marsha Brown3 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrice Carden was very professional. I would rehire him and definitely recommend.
Envirocare Pest Control, LLC
4.9 ★★★★★ 1,167 Google reviews · 24 photos
96%five-star reviews
82%reviews answered by the owner
Jul 2026latest review
Envirocare Pest Control, LLC at a glance
Customers frequently praise technicians for being professional, knowledgeable, and thorough during pest inspections and treatments. Positive feedback highlights clear communication, helpful explanations, and the ability to accommodate scheduling requests, including weekend appointments. However, some reviews criticize missed appointments, lack of prior arrival notice, and billing discrepancies. Additional complaints mention technicians refusing to access specific areas like attics or failing to complete interior services as described in the contract.
- Google rating: 4.9 out of 5 from 1,167 reviews (96% five-star).
- Reviews on this page: 1,167 Google reviews (911 with written comments, 4 with photos).
- Owner responses: the business replied to 82% of reviews.
- Most recent review: July 7, 2026.
- Service: Flea Exterminator serving Waterbury, Connecticut.
Data from Google, last updated November 11, 2026.
Star ratings
1,167 Google reviews we collected
- 5 stars1,12096%
- 4 stars202%
- 3 stars71%
- 2 stars20%
- 1 star182%
Praise vs complaints
Phrases our text analysis found in 911 written reviews
- Praise1,55599%
- Complaints121%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude57237%
- Quality & results34922%
- Speed & response25116%
- Would recommend16811%
- Communication15410%
- Honesty & trust443%
- Price & value292%
What customers talk about
We read 911 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Luis did an analysis job today very professional and knowledgeable deserves a raise”
“This was totally unprofessional and I don't want to do business with this company.”
“The technician, Jonathan, is great; knowledgeable, explains everything in layman’s terms and is very thorough.”
“Mike is always efficient, helpful and goes the extra mile.”
“I highly recommend this service and truly appreciate the extra effort.”
“Would not recommend this contractor under any circumstance.”
“He kept me updated on his findings throughout the house and what he was doing to remediate.”
“Reliable and courteous service is always provided by Anthony .”
“The owner was honest, professional, explained what was going on in my home with mice and most importantly he was trustworthy and their rates are reasonable.”
“Price gouging.”
People customers mention
- Dave 46 reviews
- Gabriel 43 reviews
- Anthony 33 reviews
- Michael 25 reviews
- Dan 20 reviews
- Daniel 13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 1,167 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Elijah Rivera6 reviewsTotal number of Google reviews Elijah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLuis did an analysis job today very professional and knowledgeable deserves a raise
- Price assessment: Great price
- Price: $120–140
- Services: Cockroach extermination
Dave GabrielLocal Guide · 127 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI miss this place 🥺
Megan Hill3 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job!
- Price assessment: Not sure
- Services: Rodent extermination
Sheila Fiordelisi5 reviewsTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA wonderful experience. Danielle was very professional.
- Price assessment: Not sure
- Positive: Responsiveness, Punctuality, Quality, Value
- Services: Rodent extermination
- Services: Rodent extermination
Response from the owner · 3 years ago
Our office staff tries very hard. Thank you
Mary Panagrosso3 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike is always efficient, helpful and goes the extra mile. He's our favorite technician.
Gordon Ampel4 reviewsTotal number of Google reviews Gordon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technician, Jonathan, is great; knowledgeable, explains everything in layman’s terms and is very thorough.
- Services: Rodent extermination
Catherine Frantzis7 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael was very accommodating.
- Price assessment: Reasonable price
- Services: Rodent extermination
Eleanor Holt3 reviewsTotal number of Google reviews Eleanor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you, Jim for coming out on a Saturday to Collect mice ,& reset traps. Your explanation of the situation was reassuring.And thank you for the office staff for squeezing my appointment in before the storm.
M M2 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent inspection, very knowledgeable and professional rep.
- Price assessment: Reasonable price
- Price: $100–120
- Services: General pest inspection
Business details
- Address: 1020 Echo Lake Rd, Watertown, CT 06795
- Phone: (203) 879-6481
- Website: envirocarepestcontrol.net
- Service area: Waterbury, CT