Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Enviroclean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Enviroclean Carpet Care

Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 128 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enviroclean Carpet Care is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enviroclean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enviroclean Carpet Care is better than 84% of carpet cleaning.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enviroclean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enviroclean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enviroclean Carpet Care is better than 72% of carpet cleaning.B
72

Reviews for your job

Customers hired Enviroclean Carpet Care for 6 kinds of job.

Enviroclean Carpet Care for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Carpet steam cleaning”

Katrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Friendly, professional, excellent results, very pleased

Paid $300–350Great priceCarpet steam cleaning
JeffreyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Strong 5! Great experience, great communication and great job. Ben was great! Early, worked extra hard and it shows. We loved the results and highly recommend!

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Arnold7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They called to say he was running a little late. When he did arrive he was knowledgeable and did an excellent job.

Paid $100–150Great priceCarpet steam cleaning
Patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carpets were cleaned well and technician was prompt and efficient.

Paid $300–350Reasonable priceCarpet steam cleaning
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We needed carpets steam cleaned and deodorized right after we closed on our new home. It was easy to schedule, they confirmed the time, came on schedule, did a wonderful job, the gentleman was very nice who completed the work. Overall, great experience and my rugs feel and smell great! Definitely recommend!

Paid $150–200Reasonable priceCarpet steam cleaning
RickyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been using these guys at Enviroclean for years and I’m loyal like that. They always do great work so why go anywhere else.

Reasonable priceCarpet steam cleaning
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Enviroclean always does a great Job!!!!

Paid $450–500Great priceCarpet steam cleaning
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ben was professional and did an amazing job! I didn’t think my carpets would come clean after years of not cleaning them but he proved me wrong and I’m extremely satisfied! 10/10!

Paid $250–300Great priceCarpet steam cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Duane was awesome! He was super professional, did an amazing job and you can’t beat his price. Carpets look brand new, I strongly recommend Enviroclean!

Great priceCarpet steam cleaning
Darlene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job cleaning the carpet in a townhome. I highly recommend this business!

Great priceCarpet steam cleaning
Kristin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience. Return my initial call promptly. Was able to get me scheduled right away. Technician called prior to arrival, arrived right on time got right to work and carpet looks great . Had a few stains they were able to get out. Great job, would definitely recommend

Customer photo from Kristin's reviewCustomer photo from Kristin's review
Paid $100–150Reasonable priceCarpet steam cleaning
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Enviro Clean does an awesome job! They get the job done and done right! I highly recommend them!

Paid $500+Reasonable priceCarpet steam cleaning
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Enviro Clean for several years and always had good success. Their system works very well. Carpet always comes clean.

Paid $250–300Reasonable priceCarpet steam cleaning
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great company On time. Reasonably priced and they got the carpet spots out And very fast. Highly recommend.

Paid $150–200Reasonable priceCarpet steam cleaning
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did fantastic job

Carpet steam cleaningGeneral carpet cleaning
keshandria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EnviroClean is the best!! They are so professional and gets the carpets clean!! I use them and only them!!

Carpet steam cleaningGeneral carpet cleaning+ Professionalism
ArnitaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Victor, came out 2 my house 2 day and clean my carpet he is a very nice person and he took the time to clean my carpet and he did a good job on cleaning my carpets. So, I would recommend him to anyone.

Carpet steam cleaningGeneral carpet cleaning
Fitzgerald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

Rating only, no written review.

Paid $400–450Reasonable priceCarpet steam cleaning
Brittany3 weeks ago★★★★★

Rating only, no written review.

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaning
Mohammed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $150–200Great priceCarpet steam cleaning
Patti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceCarpet steam cleaning
Summer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Aleta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Trisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Quality+ Professionalism+ Value
TonyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality

Price

$259-2% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning33$170–$334
Carpet steam cleaning26$176–$340
Pet stain & odor removal13$139–$360
Upholstery cleaning10$189–$359
Area rug cleaning7$170–$447
HVAC duct & vent cleaning7$292–$928

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