Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Enviroclean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Enviroclean Carpet Care

Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 128 Google reviews

📞 Call (423) 472-2578Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enviroclean Carpet Care is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enviroclean Carpet Care is better than 93% of carpet cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enviroclean Carpet Care is better than 84% of carpet cleaning.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enviroclean Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enviroclean Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enviroclean Carpet Care is better than 72% of carpet cleaning.B
72

Reviews for your job

Customers hired Enviroclean Carpet Care for 6 kinds of job.

Enviroclean Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Upholstery cleaning”

JeffreyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Strong 5! Great experience, great communication and great job. Ben was great! Early, worked extra hard and it shows. We loved the results and highly recommend!

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
StevenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What a great experience. Dwayne arrived promptly at the scheduled time. Was exceptionally considerate about not tracking dirt off his shoes. Prepped his equipment and got right to cleaning upholstery and carpet. Super efficient, and quick. It was a pleasure to get such a professional service at a great price. I highly recommend Enviro-Clean!

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaning
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best Carpet Cleaning Company in this area. Dewayne at Enviroclean has the experience to make your carpets and upholstery shine! Definitely will use them again!

Paid $200–250Reasonable priceUpholstery cleaning
shannon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and on time. Furniture looked like new when finished.✅

Paid $150–200Great priceUpholstery cleaning
Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job in both rooms. Floors look brand new!

Upholstery cleaning
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job!

Paid $100–150Reasonable priceUpholstery cleaning
Heath7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Same day service, great customer service and excellent work! Will definitely use them for any carpet or floor cleaning that I need done in the future.

General carpet cleaningUpholstery cleaningPet stain & odor removal
ChristyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The carpet looks amazing!!!!! Move in ready!!! Thank you so much!!!!

Upholstery cleaningPet stain & odor removal+ Professionalism
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Victor, as always did an excellent job. He is extremely professional, always on time and I would heartily recommend Enviro-Clean to anyone.

General carpet cleaningUpholstery cleaning
JimmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceUpholstery cleaningPet stain & odor removal

Price

$259-2% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning33$170–$334
Carpet steam cleaning26$176–$340
Pet stain & odor removal13$139–$360
Upholstery cleaning10$189–$359
Area rug cleaning7$170–$447
HVAC duct & vent cleaning7$292–$928

Compare with

LuxPro Carpet Cleaning logoLuxPro Carpet CleaningExperts Score 99Chattanooga · 4.99★Heavenly Touch Carpet Care logoHeavenly Touch Carpet CareExperts Score 99Chattanooga · 4.98★Scenic City Cleaning Company logoScenic City Cleaning CompanyExperts Score 98Chattanooga · 4.97★