Google reviewers rate Epcon Lane Pest Control five stars based on 582 reviews, with the owner responding to 61 percent of them. Customers frequently highlight the thoroughness of treatments for pests like rodents, mosquitoes, and insects, noting that technicians are punctual, knowledgeable, and communicative. Recurring themes include friendly, professional service and clear explanations of work performed, while no common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 582 reviews (98% five-star).
Reviews on this page: 582 Google reviews (361 with written comments, 4 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 23, 2026.
Service: Pest Control Service serving Cleveland, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
582 reviews on Google
5★568
4★13
3★1
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
MG
Marti Goodwin2 reviews
★★★★★
Adam is always very helpful and communicative. I really appreciate him being my technician. I always have some kind of question to ask and he’s very patient and responsive.
Price: $20–40
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a day ago
Thank you for sharing your experience, Marti. We’re glad to hear Adam consistently takes the time to answer your questions and keep you informed. We appreciate you recognizing his patience and dedication to providing great service!
Adam was kind charismatic and genuine in every way, compared to other companies around the area his care and human first approach was admirable and the man deserves a raise or at least a hug and a high five.
Price: $200+
Services: Home inspection, Flea & mite extermination
Pest type: Other
Response from the owner · 4 days ago
Thank you for your feedback! We're glad Adam made such a positive impression with his genuine care and friendly approach. We appreciate you taking the time to recognize his hard work.
Isaac was very personable and thoroughly explained what he found & did. Did a great job! I would definitely recommend him!
Price assessment: Reasonable price
Price: $40–60
Services: Home inspection
Pest type: Other
Response from the owner · a week ago
Thank you for the recommendation, Barbara. We’re glad Isaac took the time to explain his findings and the work he completed. We appreciate you sharing your experience!
Super nice guy. David has been here before. Explained what he was going to do. We talked for a few minutes, then I let him do his work.
Response from the owner · a week ago
Thank you for the review, Tammy. We’re glad David made you feel comfortable, explained the service clearly, and provided a positive experience. We appreciate you taking the time to share your feedback!
Adam is great. Very knowledgeable, super friendly, and takes time to listen and address the issues.
Price assessment: Great price
Services: General pest inspection
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you for the review! We’re glad Adam takes the time to listen to your concerns and provide knowledgeable, friendly service. Thanks for sharing your experience.
I have used Epcot on contract for years in my business and just had them out to my house. Their techs have been polite, courteous, and educational and their prices are good. Overall I have been very happy with their service
Price assessment: Great price
Price: $80–100
Services: Home inspection
Response from the owner · 2 weeks ago
Thank you for your continued trust in Epcon Lane! We appreciate your loyalty over the years and are glad to hear that our team has provided courteous, knowledgeable service at both your business and home. It’s great to know you’ve been happy with the experience!
Adam is the ultimate professional! He knows his stuff and does a superb job!
Price assessment: Reasonable price
Price: $60–80
Services: Home inspection, Rodent extermination
Pest type: Ants, Rodents
Response from the owner · 2 weeks ago
We appreciate the kind words about Adam! It’s great to hear he continues to deliver quality service and make a positive impression. Thank you for taking the time to share your feedback.
His Very Nice and Very Understanding he offered great reassurance, no matter how much I told him I was embarrassed. He got all the spots that had roaches we discussed on my follow up appointment that the cabinets in the kitchen will be fully cleared out for him so he can do a really good cleaning those all in all it was a great experience.
Price assessment: Great price
Price: $40–60
Services: Home inspection, Rodent extermination, Spider extermination, Cockroach extermination, Bug & insect extermination, Ant extermination
Pest type: Cockroaches
Response from the owner · 2 weeks ago
Thank you for sharing your experience, Nelly. We’re glad to hear our technician was understanding, reassuring, and thorough in addressing the areas you discussed. We appreciate you trusting us to help with the issue and are happy to know you had a positive experience.
