Google reviewers rate Epic Tree Care 4.9 out of 5 based on 95 reviews, with the owner responding to 99% of feedback. Customers frequently cite punctuality, efficient cleanup, fair pricing, and clear communication as key strengths for tree removal and trimming services. However, a small number of low-star reviews highlight difficulties reaching the company by phone and note that stump removal is not included in their standard services.
Google rating: 4.9 out of 5 from 95 reviews (96% five-star).
Reviews on this page: 95 Google reviews (91 with written comments, 12 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 2, 2026.
Service: Tree Trimming Service serving Suamico, Wisconsin.
Data from Google, last updated November 5, 2026.
Star ratings
95 Google reviews we collected
4.9of 5
5 stars9196%
4 stars11%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
99%praise
Praise20499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4522%
Staff & attitude3919%
Would recommend3718%
Price & value3417%
Speed & response3216%
Communication147%
Honesty & trust52%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jordan and his crew were great to work with and did an excellent job.”
“They cleaned up afterwords, literally hauled away tons of logs and debris, (even leftovers from years ago) and remained friendly after exhausting work.”
“I highly recommend and would gladly use them again.”
“Jordan and his team were great to work with, did a wonderful job at a very fair price!”
“The crew arrived in the time scheduled, was fast, did an awesome job cleaning up.”
“She kept me updated about when they would come, was responsive to my calls, and passed on my restrictions to the crew.”
“They have removed a few trees over the years and are honest when asked about tree health.”
People customers mention
Jordan9 reviews
Tabatha7 reviews
Tabitha3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very impressed with Epic Tree Service. They not only did the work we had agreed on, they also trimmed up some other spots that needed it!
Friendly, professional team. Reasonably priced. And cleaned out our yard along with the edges of our neighbors yard!
Will definitely call them again
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Thank you for leaving us the wonderful review, Mike!
Thank you for your business and we look forward to working together in the future!
Jordan & Tabatha
M
Michelle RawlskyLocal Guide · 19 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We had 2 trees removed today and we're incredibly happy with their service.
The crew arrived in the time scheduled, was fast, did an awesome job cleaning up.
We would definitely use again
Response from the owner · a month ago
Thank you! We appreciate you taking the time to leave a wonderful review! We're delighted you're so happy with our service and look forward to working together again!
Jo and Tab
C
Cecilia TurriffLocal Guide · 12 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
I have used this company 2 times over the last several years. Previously, I used about 5 other companies that I wouldn’t use again. We live on wooded land, and most recently, had 2 gigantic trees about to fall on our house. They removed those and another about to fall along with tons of other work and I mean tons! On both occasions that we hired them, they way, way exceeded my expectations. I hired them for the day which was not cheap. However, I noted that they ran from place to place, worked constantly without a break and took note of restrictions like not ruining my lawn or destroying my septic system. (They did have to wreck a small portion of grass to get in and out of the woods). They cleaned up afterwords, literally hauled away tons of logs and debris, (even leftovers from years ago) and remained friendly after exhausting work. During that day they accomplished about 2x what I expected. Tabitha, the owner’s wife, was also great to work with. She kept me updated about when they would come, was responsive to my calls, and passed on my restrictions to the crew. I’ve never recommended another tree company before. Thanks owner, Jordan, and your crew.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Cecelia, we sincerely thank you for your repeat business and are honored to meet and exceed your expectations.
The feeling is mutual- we appreciate you and look forward to working with you again! Thank you for taking the time to write such a thoughtful review!
Jordan & Tab
T
Tim Fraser7 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Epic Tree Care did a wonderful job. They are very timely, caring and reliable. They removed several trees very close to my house and did a wonderful job.
Price assessment: Great price
Response from the owner · 2 months ago
Hi Tim! Thank you so much for the lovely review! We appreciate the kind words and of course thank you for your business!
J
Joseph Backmann2 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
I had a tree that split 3 ways during a tornado. There was one large portion remaining left cantilevered over my home that I was incredibly worried about. I was having trouble getting someone to come out to take down the tree. After calling EPIC tree care they were out at my house in about 2 hours and had the tree down in 30 minutes. They were extremely helpful and their urgency was greatly appreciated. I highly recommend and would gladly use them again.
Response from the owner · 2 months ago
Happy we could help and could prevent any damage! Thank you for taking the time to leave us the nice recommendation!
A
Alex Smeester1 reviewiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Tabatha did an excellent job scheduling us. While Jordan and his team took down a tree that was very difficult to get to and was surrounded on all sides by important buildings. Can't recommend them enough.
Response from the owner · 5 months ago
Thank you for taking the time to leave us the lovely review!
Have a wonderful summer!
Z
Zachary Veldboom14 reviewsiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Jordan and his team were great to work with, did a wonderful job at a very fair price! Super professional and friendly!! Couldn't be more pleased with their work!!!
Response from the owner · 6 months ago
Thank you for the great review, Brian! We appreciate your business and trusting us for your tree removal!