Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts
Reviewers frequently praise the friendly, professional staff and efficient appointments, noting that physicians provide thorough explanations and clear treatment plans. Common services include skin exams, biopsies, and mole removals, with patients appreciating the clean facility and easy scheduling. However, several low-star reviews criticize the office for poor phone communication, incorrect insurance billing, and unexpected high charges that were not disclosed prior to the visit.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 374 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“offices the ladies behind the front desk are nice and do not hate you for existing.”
“She’s rude, takes all of a minute or two to visit with you, and you’re sent out the door.”
“I appreciated that they provided a thorough explanation every step and gave a detailed plan for continued treatment.”
“The doctor is nice but the communication is horrible!”
“Terrific physician and staff … efficient, friendly and effective.”
“From the women at the front desk to the nurse to Judy Ky - 5 stars - attentive, answered my questions, explained things so I understood.”
“I got a great check up, found out what my problem was and she explained everything she was going to do and why.”
“The staff is genuinely friendly, welcoming, and always makes you feel cared for the moment you walk in.”
“Christianson from my dermatologist, she said that it was a little bit of a drive from where I live but he was worth it!”
“Have a procedure scheduled and can get ahold of them or their billing department.”
praise complaint · found by our text analysis, Google review wording unchanged.
Friendly staff and very prompt
Hi, Kevin. We are so pleased to hear you enjoyed your experience! Thank you for recognizing our efforts with your generous feedback.
As a Healthcare Administrator I'm very impressed with Epiphany. Judy Ky is the best on the planet. She keeps me young and cancer-free. Unlike many Dr. offices the ladies behind the front desk are nice and do not hate you for existing.. Great Place !
Hi, M. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.
The moment you walk in the door, you feel welcomed and like they want you to be there. The staff was all super friendly and nice.
Hi, Kristina. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.
The nurse attending Dr. Christianson (sp?) was helpful and extremely kind - she made me feel comfortable and calmed my nerves.
Hi, Nancy. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
I love coming to This dermatologist Dr Green and Judy Ky, (Epiphany) The reception is so sweet that’s the first person you meet. Everybody is kind and they do such a good job. Judy can spot a skin cancer. I believe before you walk in the door lol she’s amazing. I’ve been going there for some time and I’m very happy.🥰
Hi, Sharon. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!
Excellent appointment. Was called back early.
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
I recently moved from another provider. Epiphany provided an exceptional overall experience. Wonderful staff, very professional. I appreciated that they provided a thorough explanation every step and gave a detailed plan for continued treatment.
Hi, Jim. Your feedback is highly appreciated. Thank you for the review!
Excellent service,
Hi, Jesse. Thank you so much for leaving us a stellar review!
First visit. Saw Dr Green. Staff very professional. Facility very clean. Had a biopsy done and provided clear and complete info for today's procedure as well as for care and follow up and future plans based on results. Very pleased with this office.
Hi, Robin. We are thrilled to learn that you had a positive experience with us!
The staff was great. The procedure was really quick and efficient.
Hi, Jack. Thanks for taking the time to share your positive experience. We truly appreciate it!
Analyzing 5,468,0865.5M ReviewsFor 14,73714.7K Experts