iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%93+24.3Value 15%83+12.6Craft & service penalty97−0.3Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 81 caterersiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★31 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Erie Catering and Events five stars based on thirty-one reviews, with the owner responding to eighty-four percent of comments. Customers frequently cite punctuality, responsive communication, and reasonable pricing as key factors, noting that the staff accommodates dietary restrictions and offers flexible menu options for weddings, corporate functions, and private parties. The food quality is consistently described as fresh and delicious, leading many clients to express intent to book future events or recommend the company to others.
Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
Reviews on this page: 31 Google reviews (30 with written comments).
Owner responses: the business replied to 84% of reviews.
Most recent review: November 6, 2024.
Service: Caterer serving Erie, Pennsylvania.
Data from Google, last updated October 26, 2026.
Score profile vs other caterers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
Erie Catering and EventsCaterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Erie Catering and Events: 94/100 on this factor. Category median: 87.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Erie Catering and Events: 93/100 on this factor. Category median: 87.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Erie Catering and Events: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Erie Catering and Events: 83/100 on this factor. Category median: 92.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 30.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
5.0of 5
5 stars31100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
100%praise
Praise44100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1330%
Staff & attitude1023%
Speed & response1023%
Quality & results614%
Communication37%
Price & value25%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend using Erie Catering and Events for any major event you may have!”
“He made our wedding planning way less stressful with how helpful he was.”
“…th no elevator, they brought everything up via the stairs, were set on time and served an excellent meal - all without electricity.…”
“His attention to detail and ability to make anything happen is amazing.”
“Kris was easy to work with from the start and his team absolutely owned the entire dining experience: from passing out apps at cocktail hour to dinner.”
“Reasonably priced and great food!”
People customers mention
Kris4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Emily2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had the pleasure of working with Erie Catering and Events for my wedding on 11/02/24. Kris and his crew were amazing. He made it such an easy process working with him. He made sure to always stay in contact with me and answer any questions we had. The food was absolutely amazing. My guests loved it as well. I…
Leah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We had them cater our intimate wedding and LOVED their food! We didn't get a chance to go taste test their menu beforehand so we were a little nervous about that, but every single thing we got catered was delicious! I would definitely work with them again!
Kassie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The staff was so nice and efficient. We felt so catered to as Kris made my husband and I’s plate and brought it to our table ☺️ Great food as well! We will book again if we ever need a catering company.
Lauren6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
There is no caterer that I would recommend more than Erie Catering and Events. When planning my wedding - I spoke with and talked to a lot of different caterers and no one compared. I worked with Kris for my wedding and he helped make the experience delightful from beginning to end. I have had so many of my guests…
Gloria3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We were very happy with Erie Catering! We highly recommend them! They catered our daughters wedding and the guests have just praised the food and service. Kristopher Hess was great with details & his customer service skills were a blessing. Thank you!!!
Jaimie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Would definitely recommend Erie Catering & Events! Easy to work with! They were happy to discuss dinner options and offer suggestions!
I had the pleasure of working with Erie Catering and Events for my wedding on 11/02/24. Kris and his crew were amazing. He made it such an easy process working with him. He made sure to always stay in contact with me and answer any questions we had. The food was absolutely amazing. My guests loved it as well. I would definitely recommend using Erie Catering and Events for any major event you may have! He made our wedding planning way less stressful with how helpful he was.
Response from the owner · a year ago
Thanks for the review, Emily! I'm happy to hear you enjoyed your experience with us, and wish you all the best!
Leah Keith1 reviewiTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
We had them cater our intimate wedding and LOVED their food! We didn't get a chance to go taste test their menu beforehand so we were a little nervous about that, but every single thing we got catered was delicious! I would definitely work with them again!
Response from the owner · 2 years ago
Thanks, Leah! We very much appreciate the feedback. It was great working with you, and ready to assist in the future if you ever need us. Best of wishes!
Kassie Ramirez4 reviewsiTotal number of Google reviews Kassie has written across all businesses on Google Maps, not just this one.
The staff was so nice and efficient. We felt so catered to as Kris made my husband and I’s plate and brought it to our table ☺️ Great food as well! We will book again if we ever need a catering company.
Response from the owner · 2 years ago
Thank you for letting us be a part of your big day! You were great to work with and we're so happy we were able to help make your wedding day a success! Let us know if we can be of any assistance in the future. Best wishes!
Lauren Brown6 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
There is no caterer that I would recommend more than Erie Catering and Events. When planning my wedding - I spoke with and talked to a lot of different caterers and no one compared. I worked with Kris for my wedding and he helped make the experience delightful from beginning to end. I have had so many of my guests tell me that it was the absolute best wedding food they have ever had. And I can't say I disagree. Everyone keeps asking me about the Mac and Cheese. Go with Erie Catering and Events, they won't disappoint.
Response from the owner · 2 years ago
Lauren, thank you so much for the kind words! We had a blast helping to accommodate you on your special day. We're glad everything was a success. Best wishes!
Gloria Ober3 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
We were very happy with Erie Catering! We highly recommend them! They catered our daughters wedding and the guests have just praised the food and service. Kristopher Hess was great with details & his customer service skills were a blessing. Thank you!!!
Response from the owner · 2 years ago
Gloria, thank you so much. We're glad we were able to help make the wedding a success. It was great working with you, we had a blast!!
Jaimie Miller2 reviewsiTotal number of Google reviews Jaimie has written across all businesses on Google Maps, not just this one.
WE worked with Kris from Erie Catering and Event on a style shoot and he was amazing! He went above and beyond for the shoot with the charcuterie board. He is always willing to try something new and learn and grown in the catering business for his clients. His attention to detail and ability to make anything happen is amazing. WE are so excited to work with you in 2024!
Response from the owner · 2 years ago
Thanks for the review, Heather! It's always a pleasure working with you and we're looking forward to our events together in 2024!
Eric WarnerLocal Guide · 206 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
We used Erie Catering & Events for our Thanksgiving luncheon at work. They came to our office and served an amazing feast. The service was over-the-top and they made it very easy select the menu and pay for everything. Our 60+ employees raved about how good the food was so we used them again for our Christmas luncheon.
Once again, excellent meal selection, payment method and service. They also overcame a power outage that happened just as they arrived. Our office is on the 3rd floor and with no elevator, they brought everything up via the stairs, were set on time and served an excellent meal - all without electricity. They did not miss a beat.
We will 100% use them for all our work events going forward. I will also use them for any personal events. Highly recommend them.
Response from the owner · 2 years ago
Becky, thank you so much for the kind review. It was a pleasure working with you, and helping to coordinate your events. We're so happy to hear that you enjoyed your experience with ECE. We look forward to working with you again in the future!!
Jessica Will3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Erie Catering and Events catered our Year End Event. The food was excellent. Kris did an awesome job setting up the buffet. I would highly recommended them for your catering needs.
Response from the owner · 2 years ago
Thanks, Jessica, for taking the time to leave a review! We appreciate the kind words, and look forward to working with you again in the future!!
