Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts
Google reviewers report that Eskridge Collision Center typically completes repairs ahead of schedule with high-quality work and consistent communication throughout the process. Customers often note fair pricing and professional assistance when dealing with insurance companies. However, some low-star reviews criticize specific instances of poor customer service, including scheduling conflicts, unfulfilled promises regarding vehicle condition upon pickup, and disputes over repair details or missing parts.
Data from Google, last updated November 10, 2026.
278 Google reviews we collected
Phrases our text analysis found in 210 written reviews
How often each topic comes up in the written reviews
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great work very professional and will always have my business”
“Absolutely horrible horrible place with zero customer service.”
“Repair was handled in a professional and timely fashion.”
“This was the most unprofessional experience I had with a collision center.”
“The fixed my car in a timely manner ( I get my car back in 3 weeks after it was brought in) while fighting with insurance company to get OEM parts (th…”
“They kept me updated all along the way (at least 2 weeks).”
“I would highly and proudly recommend them to all needing their services.”
“I would never ever go back there nor I would recommend this place to anyone.”
“Adam explained everything to me and spent a great deal of time answering my questions.”
“I took my vehicle here to have the roof repainted from garage door damage which was a very expensive job.”
“She recommends only what’s truly needed and is always honest and transparent.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 278 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great work very professional and will always have my business
Aaron, thanks so much for the 5-star review of Eskridge Collision Center!
Always on time and do great work! Top notch. We have used them a couple of times and will use again. Highly recommend!
Hi Tom, thank you for the great review and for your continued loyalty to Eskridge Lexus of Oklahoma City! We look forward to working with you again! Safe travels ahead!
Great communication and got the repairs done!
Juliann, there’s nothing better than a great review. Thank you! - The Eskridge Collision Center Team
Excellent car and repair of my wife's 2020 Lexus RX 350L. Work was completed ahead of estimated time.
We really appreciate you taking the time to leave Eskridge Collision Center this awesome review, thank you!
Good work at a fair price. John and Adam were great!
We can’t thank you enough for the excellent review of Eskridge Collision Center, Taylor!
Great team!! Kept me updated the entire time my car was there - Had some delays due to insurance but the moment repairs were approved, they started and finished my car a week earlier than estimated! Highly recommend!
Daphnne, thank you for sharing your fantastic five-star review of our team! We appreciate your support and recommendation. Please let us know if there’s anything else we can do for you at Eskridge Lexus of Oklahoma City. Drive safely!
Eskridge Collision Center was very professional! They kept me updated all along the way (at least 2 weeks). John was excellent to work with and did an excellent job on my car! I highly recommend this place!
Pat, we are so pleased you felt fully informed and in such good hands with John throughout this process. Thank you for choosing Eskridge Lexus of Oklahoma City and for sharing your support of our team!
Great service and quality work
We are honored to receive your support, Marta. Thank you! - Eskridge Collision Center Team
Very good at what they did. Love their works.
This is a fantastic review! Thanks from the entire team at Eskridge Collision Center.
From first conversation to time to pick up conversation, Jeremy and Eskridge Collision was a pleasure to work with. I felt like they were my personal advocates. I would highly and proudly recommend them to all needing their services.
Hi Marie, knowing you felt supported every step of the way is music to our ears! Thank you for choosing Eskridge Lexus of Oklahoma City and for recommending Jeremy and our team. Safe travels ahead!
Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts