How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%26+6.3Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty44−5.6Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREEssence Salon
Mountain View, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 471 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Essence Salon for 8 kinds of job.
Essence Salon for bang trim
Clear ✕All 8 Google reviews tagged “Bang trim”
UPDATE: After I posted my original review, the salon manager reached out to me directly. She was incredibly kind, listened to my concerns, and offered to have me come back in with a different stylist at no charge. They’d already chosen a stylist that they thought would be a better fit for my goals and discussed my…
I got an haircut by Anais and I loved her work. I’ve wanted bangs for a very long time but I have thin hair so it never came out well in a way that would add volume to my hair. Anais understood what I wanted and gave a cut that suited my hairtype and face cut.
Grace was amazing and so kind, first time coming to a salon and had the best experience ever!! She gave me consultation for the best cut for me and gave me exactly what i needed, recommend her 1000% The hair treatment I selected was perfect too!!
Mary is easily one of the top hair stylists I've ever gone to. She listened intently to the overarching look I was going for (to make my hair look more natural) and instead of just bleaching my head, as most others have, she reintroduced my natural color back into my hair and walked me through the process of what it…
I stumbled upon Essence Salon after a last-minute cancellation elsewhere, and I’m so glad I did! Ellie, one of their master stylists, was incredible—thoughtful, skilled, and communicative throughout the process. I came in with concerns about thinning hair and left with fresh color, flattering bangs, and a light,…
Got a long layered curtain bang haircut by Claudia. Very good service, very kind, friendly and skilled. Then got a balayage by Grace. It is a masterpiece. The color is exactly what I wanted. She's so kind, helpful, and dedicated. Overall loved my experience, would definitely recommend. Just make sure to book in…
I completely recommend Mary at Essence Salon! I’ve been going to her for haircuts over the last few years. I even drive down from SF just to see her. The salon also has a nice ambience and kind and attentive staff. Included some before/after photos of how Mary fixed my hair after the pandemic!
I really like Grace's hair-cut service. She is professional and most important is that she listened to me and communicated well before the service. Her technical skill is quite well and very smooth. I am pretty satisfied with the final result since it made me not only good but also younger. I really liked it. All…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 79 | $30–$94 |
| Hairstyling | 40 | — |
| Hair coloring | 37 | — |
| Hair highlighting | 9 | — |
| Bang trim | 8 | — |
| Balayage | 7 | — |
| Curly hair | 6 | — |
| Hair hydration treatments | 5 | — |
