How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%26+6.3Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty44−5.6Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREEssence Salon
Mountain View, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 471 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Essence Salon for 8 kinds of job.
Essence Salon for hair coloring
Clear ✕All 37 Google reviews tagged “Hair coloring” · showing 20
Grace is one of those rare stylists you feel lucky to find. I’ve been coming here for about a year, and every visit has been a great experience. She is kind, attentive, highly skilled, and really listens while also being honest about what will work best for your hair. Her attention to detail is excellent, and her…
Absolutely loved my cut and color by Anais!!!! I gave her a very vague idea of what I was looking for and she absolutely killed it. I highly recommend her!
Mary is easily one of the top hair stylists I've ever gone to. She listened intently to the overarching look I was going for (to make my hair look more natural) and instead of just bleaching my head, as most others have, she reintroduced my natural color back into my hair and walked me through the process of what it…
I’ve been going to Essence for years. Every time, I am happy with the service and end result. When I was much younger, I rarely went to salons because of a few bad experiences. Essence has cured me of that. Yessenia is my go-to stylist, but I have found that all the stylists there are amazing.
I was super skeptical to go to a salon because of my first experience was so bad. However, this salon was beyond amazing! From the service to the staff it was everything I wish I had the first time. The lady in the front desk Anaiis was so fun and bubbly & offered me refreshments. Claudia took her time with my hair…
10/10 experience with Christine! She helped me understand my hair and change the plan to a better (and cheaper) one. Everything she did and put in my hair was explained, and she constantly checked in on me. I love how my hair looks!!! The place is clean and nice as well!
I found this salon by googling how to find a good salon. I read about each stylist and decided that Yessenia was the perfect choice for me. Yessenia nailed my hair color and gave me the exact cut I wanted, plus she is warm and friendly. Everyone at the salon is. Really, my whole experience was wonderful and I now…
I recently moved from nyc and had an amazing experience getting a cut and color with Jane 🤩 so happy to have found her!!
Absolutely the worst salon experience I’ve ever had. I’m incredibly disappointed and feel compelled to warn others. I had my hair colored by Jane, and not only was the service lacking, but the way I was spoken to throughout the appointment was downright demeaning. From the moment I sat down, Jane made a…
I stumbled upon Essence Salon after a last-minute cancellation elsewhere, and I’m so glad I did! Ellie, one of their master stylists, was incredible—thoughtful, skilled, and communicative throughout the process. I came in with concerns about thinning hair and left with fresh color, flattering bangs, and a light,…
This salon is amazing! Lauren is incredibly welcoming and helpful, always ready to work with me to schedule appointments. She makes booking ahead so easy! Grace is a wonderful with coloring my hair! She is so caring and always makes me feel special and beautiful, taking extra time and care to make sure my hair looks…
I had such a great experience with Grace at Essence Salon in Mountain View! I came in with really dark hair wanting natural-looking highlights that blend well with grays, and she totally nailed it. Grace has an amazing eye for what looks good and how to blend color seamlessly, it looks so soft and natural, I love…
Got a long layered curtain bang haircut by Claudia. Very good service, very kind, friendly and skilled. Then got a balayage by Grace. It is a masterpiece. The color is exactly what I wanted. She's so kind, helpful, and dedicated. Overall loved my experience, would definitely recommend. Just make sure to book in…
I’ve been getting my hair done by Grace for a few years now. She’s one of the MASTERS at her craft. The BEST I’ve ever had! She’s so patient. She never rushes and takes her time! Grace also cares about keeping my hair healthy: I’m going through post-partum hair loss so lots of new baby hair coming out. She makes…
I went to Grace for balayage and fashion color (pink). She was very sweet and told me what was happening every step of the way including her color mixing process.
Grace is great! Did my hair color multiple times with her over last couple years. Her skill and attention to details made me always want to come back!
My hair turned out so well! Grace did my hair and the cut and color really impressed me. I can't stop staring at myself, haha. It was very friendly and I had a great experience
My daughter was referred to see Mary . After I saw her cute cut with a lot of texturizing I thought… ok let’s see if the drive is worth it. I now I can say YEESSS it was worth the drive. She gave me a whole new cut, colored and highlighted just how I showed her a pic I wanted. Hard to find someone like that these…
Mary is awesome She listens to my needs, makes suggestions based on my wants She works WITH me and does a fantastic job. She is very thorough and knowledgeable with her explanations I am always totally satisfied
Mary has been my stylist since high school!! Prior to her I was doing my own hair color at home. Will never be touching my hair or trust anyone else to cut, color, & style my hair. She’s taken the time to understand my hair and advices me how to maintain my hair after every service. Recently she convinced me to…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 79 | $30–$94 |
| Hairstyling | 40 | — |
| Hair coloring | 37 | — |
| Hair highlighting | 9 | — |
| Bang trim | 8 | — |
| Balayage | 7 | — |
| Curly hair | 6 | — |
| Hair hydration treatments | 5 | — |
