How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%26+6.3Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty44−5.6Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREEssence Salon
Mountain View, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 471 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Essence Salon for 8 kinds of job.
Essence Salon for hair highlighting
Clear ✕All 9 Google reviews tagged “Hair highlighting”
I’ve been going to Essence for years. Every time, I am happy with the service and end result. When I was much younger, I rarely went to salons because of a few bad experiences. Essence has cured me of that. Yessenia is my go-to stylist, but I have found that all the stylists there are amazing.
I found this salon by googling how to find a good salon. I read about each stylist and decided that Yessenia was the perfect choice for me. Yessenia nailed my hair color and gave me the exact cut I wanted, plus she is warm and friendly. Everyone at the salon is. Really, my whole experience was wonderful and I now…
I had such a great experience with Grace at Essence Salon in Mountain View! I came in with really dark hair wanting natural-looking highlights that blend well with grays, and she totally nailed it. Grace has an amazing eye for what looks good and how to blend color seamlessly, it looks so soft and natural, I love…
I’ve been getting my hair done by Grace for a few years now. She’s one of the MASTERS at her craft. The BEST I’ve ever had! She’s so patient. She never rushes and takes her time! Grace also cares about keeping my hair healthy: I’m going through post-partum hair loss so lots of new baby hair coming out. She makes…
Mary is your person if you want someone to listen and create a hair system better than you even imagined
[posting it again as the owner requested me to take it down for a third Balayage revision but something just doesn’t feel right] Here’s my original review - I dont recommend this place for a blonde balayage. They must be good at other things I’m sure. I got a blonde balayage almost a month ago and still wearing my…
Essence was really good about accommodating my crazy schedule and the highlights I got were really well done. Will be back again!
I really like Grace's hair-cut service. She is professional and most important is that she listened to me and communicated well before the service. Her technical skill is quite well and very smooth. I am pretty satisfied with the final result since it made me not only good but also younger. I really liked it. All…
Best salon and wonderful hairstylist! Mary is so talented and knows exactly what you want. I am so happy to find her. I got so many compliments!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 79 | $30–$94 |
| Hairstyling | 40 | — |
| Hair coloring | 37 | — |
| Hair highlighting | 9 | — |
| Bang trim | 8 | — |
| Balayage | 7 | — |
| Curly hair | 6 | — |
| Hair hydration treatments | 5 | — |
