How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%26+6.3Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty44−5.6Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREEssence Salon
Mountain View, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 471 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Essence Salon for 8 kinds of job.
Essence Salon for hairstyling
Clear ✕All 40 Google reviews tagged “Hairstyling”
Grace is one of those rare stylists you feel lucky to find. I’ve been coming here for about a year, and every visit has been a great experience. She is kind, attentive, highly skilled, and really listens while also being honest about what will work best for your hair. Her attention to detail is excellent, and her…
UPDATE: After I posted my original review, the salon manager reached out to me directly. She was incredibly kind, listened to my concerns, and offered to have me come back in with a different stylist at no charge. They’d already chosen a stylist that they thought would be a better fit for my goals and discussed my…
Vivian was fantastic and so gentle. I got a wash, cut, blowout and thoroughly enjoyed the whole process! She was very communicative and made sure she gave me the cut and style that I wanted
I recently moved from nyc and had an amazing experience getting a cut and color with Jane 🤩 so happy to have found her!!
I stumbled upon Essence Salon after a last-minute cancellation elsewhere, and I’m so glad I did! Ellie, one of their master stylists, was incredible—thoughtful, skilled, and communicative throughout the process. I came in with concerns about thinning hair and left with fresh color, flattering bangs, and a light,…
Got a long layered curtain bang haircut by Claudia. Very good service, very kind, friendly and skilled. Then got a balayage by Grace. It is a masterpiece. The color is exactly what I wanted. She's so kind, helpful, and dedicated. Overall loved my experience, would definitely recommend. Just make sure to book in…
Grace is great! Did my hair color multiple times with her over last couple years. Her skill and attention to details made me always want to come back!
I recently had an appointment with Jennifer, which was a great experience. I can say she is exceptional at what she does. When we met in the salon, her warm and welcoming demeanor put me at ease. Jennifer took the time to understand my personal style and preferences, providing thoughtful suggestions that truly…
Service is top notch, Shali was very attention to detail. I was Very satisfied with the cut, everyone here professional, would come back again
My hair turned out so well! Grace did my hair and the cut and color really impressed me. I can't stop staring at myself, haha. It was very friendly and I had a great experience
My daughter was referred to see Mary . After I saw her cute cut with a lot of texturizing I thought… ok let’s see if the drive is worth it. I now I can say YEESSS it was worth the drive. She gave me a whole new cut, colored and highlighted just how I showed her a pic I wanted. Hard to find someone like that these…
Mary is awesome She listens to my needs, makes suggestions based on my wants She works WITH me and does a fantastic job. She is very thorough and knowledgeable with her explanations I am always totally satisfied
Mary has been my stylist since high school!! Prior to her I was doing my own hair color at home. Will never be touching my hair or trust anyone else to cut, color, & style my hair. She’s taken the time to understand my hair and advices me how to maintain my hair after every service. Recently she convinced me to…
Mary P does a super job with blonde highlights and does an outstanding blunt cut for shoulder length hair with a little layers
I have to say, I am so thankful that I found a salon and a stylist that I am comfortable with. It's not easy to find that right match that makes you feel cared for, listened to, and feel like you are one of the family. During Covid I lost my last stylist I was fortunate enough to have found Essence Salon and Mary. I…
Mary is your person if you want someone to listen and create a hair system better than you even imagined
Mary Petersen is the best hairstylist! I am a brunette, and my previous hairstylist mismanaged my color. But Mary fixed my color! We spent some time talking about and looking at hair color options that would be good for my skin coloring etc. Mary makes great suggestions for my hairstyle and always styles my hair…
I have been going to get my haircut by Sarah for a few years now and it always come out great! Fun to talk to, does an amazing fade, and always gives good life advice. The front desk is also very courteous and easy to work with for all your scheduling needs. Highly recommend!
Jane gives good advice on how to take care of my hair
Essence salon is one of the best salons I've been to. Christine, my stylist, is friendly and helpful and does such a wonderful job with my hair that I look forward to my next visit. When I first had an appointment scheduled, I had to cancel because I came down with a migraine the day before and the guy who answered…
I absolutely loved this salon! Grace is a true master stylist and made my hair look better than I could have imagined. I came in with waist-length, box color red hair that I thought would take several sessions to get back to my natural shade. Grace executed my color correction perfectly while still keeping my hair…
I booked an appointment with Grace and showed her a picture of what I wanted with curtain bangs. She got my hairstyle looking exactly like that to a tee, which is exceptional, and I love my new hair.
Very average blowdry . Hair was not sectioned , the blowdry finished up puffy and no shape . Disappointing- and the cost is pricey .
Jennifer did an amazing hair styling for me today. My hair was long and i desperately needed styling. I have been seeing Jennifer for 15+ years and she always does an amazing job. I always have an unusual demend and challenge her (e.g. short cut over long hair with layers), and she always does an amazing job.…
Love this place! Great job done by Grace! Very ncice person, understand everything you want. Highly suggest to boys who want a fancy look!
I've been a customer of Grace Cheng since before the pandemic. She's really professional, patient and a great person. Highly recommend! They are raising price for her haircut but I think it's still worth it.
Grace is fantastic! She is the best barber I've ever met in my life! Professional advice and skill.
I really like Grace's hair-cut service. She is professional and most important is that she listened to me and communicated well before the service. Her technical skill is quite well and very smooth. I am pretty satisfied with the final result since it made me not only good but also younger. I really liked it. All…
Jennifer and her team are top notch. Been a satisfied client for the better part of two decades now. They run a proper business with scheduling, notifications, and everything one needs to work at the pace of Silicon Valley. Everyone on staff is expertly trained, and they do not believe their job is done until one loves their cut and style.
Went there for haircut. I had really long hair and asked the stylist "Tricia" give a good medium length hairstyle. But she chopped them too short that it looks hideous. Now I can't do anything but wait for my hair to grow. These people are trained to just keep praising your hair after their service. Don't get fooled…
Booked my haircut with Jennifer and I highly highly recommend her. Before today, I hadn't had a haircut for a literal decade. (Going in a had hip-length hair. Also, curly!) I've had issues in the past with hairstylist cutting more than I was comfortable with but she listened to what I wanted and gave my hair the…
Bring Master hair stylist of the salon speaks itself about the skills of Jennifer. I’ve had seven fails with hair stylists after moving moving to California however Essence salon never failed. From customer service, hair wash / cut to style, they did an awesome job. Jennifer also is sincere to know her clients as well so she can customize each haircut.
I have been getting compliments since I got new haircut from Grace. She is amazing and a very sweet lady. I gave her general idea of what I wanted, short hair, thin bangs etc. and left the rest on her. She knew what she was doing and did it perfect! I LOVE my new haircut! Definitely recommend her :)
Absolutely loved my visit to this salon. The receptionist and hairdressers were extremely professional and did my hair exactly like I wanted. Tricia even gave me some products and tips for the hair fall I was experiencing and they work great ! :)
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 79 | $30–$94 |
| Hairstyling | 40 | — |
| Hair coloring | 37 | — |
| Hair highlighting | 9 | — |
| Bang trim | 8 | — |
| Balayage | 7 | — |
| Curly hair | 6 | — |
| Hair hydration treatments | 5 | — |
