Google reviewers rate Essex Metal Buildings 4.9 out of 5 based on 56 reviews, noting the owner replies to 84% of comments. Customers frequently praise the company for clear communication, responsive service, and efficient installation of metal structures like sheds, garages, and covers. While most highlight the professionalism and quality of the primary crew, one low-star review criticizes the installation of roll-up doors, stating that an outside contractor was required to correct the work.
Google rating: 4.9 out of 5 from 56 reviews (95% five-star).
Reviews on this page: 56 Google reviews (52 with written comments, 25 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: August 16, 2026.
Service: Framing Contractor serving Port Arthur, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
56 Google reviews we collected
4.9of 5
5 stars5395%
4 stars24%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 52 written reviews
99%praise
Praise9599%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2021%
Quality & results1718%
Speed & response1516%
Would recommend1415%
Communication1314%
Price & value1213%
Honesty & trust55%
What customers talk about
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the initial planning stages to the final walkthrough, the team was professional, knowledgeable, and committed to quality workmanship.”
“Clear communication and great work was done building the awning for my back patio!”
“Sam understood we were ready to build a storage shed in our backyard and got our project moving quickly with a quote within days of meeting.”
“We couldn't be happier with the final result and would highly recommend yall to anyone looking for a reliable and trustworthy builder.”
“Communication was excellent throughout the project, and they kept us informed every step of the way.”
“We weren’t looking for cheap but rather something affordable that we felt comfortable understanding the exact cost associated with each step of the p…”
“They were patient, transparent with the pricing, and answered all of my questions, which made me feel confident from the start.”
People customers mention
Sam13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
⭐⭐⭐⭐⭐
Thank you Sam & your team! The entire experience exceeded our expectations. From the initial planning stages to the final walkthrough, the team was professional, knowledgeable, and committed to quality workmanship. Communication was excellent throughout the project, and they kept us informed every step of the way.
The finished shop is exactly what Matt & I envisioned—well-built, functional, and completed with great attention to detail. The craftsmanship and pride they put into their work truly show. We couldn't be happier with the final result and would highly recommend yall to anyone looking for a reliable and trustworthy builder.
Thank you for delivering a quality building that will serve us well for years to come!
Price assessment: Great price
Services: Metal building construction
S
Shelley Laven4 reviewsiTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Sam understood we were ready to build a storage shed in our backyard and got our project moving quickly with a quote within days of meeting. He was great with communication from beginning through the middle to the end of the project. He also came to look at the progress and the final product personally. His crew are good and very hardworking. We wouldn’t hesitate to use them again l!
Services: Metal building construction
T
Ty Gwynn6 reviewsiTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Sam at Essex Metal Buildings was great to work with. Straightforward, responsive, and clearly knows his stuff. The whole process was smooth from start to finish, and everything turned out exactly like it should. If you need a metal building, Sam’s a solid guy to call.
Price assessment: Great price
Services: Building construction
M
Manuel Conde1 reviewiTotal number of Google reviews Manuel has written across all businesses on Google Maps, not just this one.
Once bldg assemblers got on my project bldg got assembled in basically one day. They did a yeoman job, assembled windows & doors efficiently. Second day final window sealing /caulking was performed, & final yard cleanup was accomplished.
Metal bldg is simpler & quicker to assemble when one doesn't have access to bring in an already built one.
I am happy w/ my new bldg & w/ the supplier/assembler crews.
Price assessment: Reasonable price
Services: Metal building construction
E
Emily Seaman3 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
We love our new building from Essex Metal Buildings and Sam was great to work with. We were able to get the perfect building for our needs and it looks awesome!
Price assessment: Reasonable price
Services: Metal building construction
Response from the owner · a year ago
Thank you Mrs. Smith for taking out the time in your busy day to give us a review. It was a pleasure to get to work with yall. And thank you for the golf rack. Im putting it to use.
J
Jessica King3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I had A fantastic experience with Sam Essex and the entire team at Essex Metal Buildings.
I am writing to express my sincere satisfaction with the metal building EMB recently constructed for me. I was so impressed with the professionalism and craftsmanship throughout the entire process.
From the very start of the process Sam was incredibly helpful in helping me with every step.They were patient, transparent with the pricing, and answered all of my questions, which made me feel confident from the start.
The construction process was seamless and efficient. The crew was professional, and their attention to detail was outstanding. Everything fit together perfectly, and they worked diligently to ensure the project was completed on schedule and to my satisfaction. The quality of the finished product has truly met my expectations and I highly recommend Sam and the team there at Essex Metal Buildings.
Thanks Sam,
Paul Mccloney
Response from the owner · a year ago
Thank you Paul. It was a pleasure working for you and look forward to a long friendship.
