Customers frequently describe Essy Auto Service as providing honest, affordable repairs with clear communication and prompt service for issues like brakes, batteries, and oil changes. However, several low-star reviews highlight concerns about unnecessary repairs, significant price discrepancies compared to other shops, and unresolved mechanical problems that required repeated visits.
Google rating: 4.8 out of 5 from 269 reviews (94% five-star).
Reviews on this page: 269 Google reviews (205 with written comments, 2 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: November 7, 2026.
Service: Auto Repair Shop serving Nashville, Tennessee.
Data from Google, last updated November 11, 2026.
Star ratings
269 Google reviews we collected
4.8of 5
5 stars25394%
4 stars62%
3 stars21%
2 stars10%
1 star73%
Praise vs complaints
Phrases our text analysis found in 205 written reviews
96%praise
Praise39396%
Complaints154%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value10526%
Honesty & trust8320%
Quality & results6616%
Staff & attitude6516%
Speed & response4010%
Would recommend3910%
Communication102%
What customers talk about
We read 205 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They do a great job and are very affordable, especially compared to big chain shops such as Firestone.”
“Over charged ($2,000), didn't complete the work, had to go back over and over and over and over.”
“Professional workmanship, great customer care, and a genuinely pleasant experience.”
“Great service at a fair price is all you can ask for in the industry and I think Essy offers both of these things at a high level!”
“I wouldn’t recommend his services to my worst enemy my.”
“I can certainly say that the owner is very friendly.”
“He also stated, “he has rent to pay” not sure how that statement helped either of us but it’s very unprofessional and unethical.”
“…needed emergency service and Essy has always made room to get me in quickly and has worked diligently to get my vehicle back to me in a timely manner…”
“Essy is my go-to guy when it comes to anything car-related.”
“Would not recommend”
“…ed and he decided to test drive the car with me inside of it so I can explain the problem and he told me that my brakes were absolutely fine and they…”
praise complaint · found by our text analysis, Google review wording unchanged.
I am having Easy Auto Service do several repairs to my car. I can certainly say that the owner is very friendly. They do a great job and are very affordable, especially compared to big chain shops such as Firestone.
I am recommended Easy Auto to everyone. I have found my mechanic.
Price assessment: Great price
Services: Auto power window repair, Steering & suspension repair, General repairs & maintenance, Auto A/C recharge
Oti ObilorLocal Guide · 10 reviewsiTotal number of Google reviews Oti has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Excellent service from start to finish! They fixed my brakes, and the owner was exceptionally kind and welcoming. Professional workmanship, great customer care, and a genuinely pleasant experience. Highly recommended! Five-star service all around!
Price assessment: Reasonable price
Services: Auto brake repair, Tire rotations, Auto brake replacement
Leanna Carey6 reviewsiTotal number of Google reviews Leanna has written across all businesses on Google Maps, not just this one.
Truly the best experience ever! He goes above and beyond every time I get my car serviced. The only mechanic I trust. Have been going here for 2 years and its the only place I would trust with fixing my car. He is the best with getting back to you. Would not recommend any other place but here. They are very informative as well
Price assessment: Great price
Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto A/C recharge, A/C installation & repair, Air conditioning, Oil change
Jane H11 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
I had the best experience. Essy is extremely helpful and went as far as taking me into the shop and showing me everything I needed to know about what the issue might be. He is honest and professional. I will definitely use him again when I have car needs!
Michelle Bonnett5 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Essy is my go-to guy when it comes to anything car-related. He has kept several of our cars running for many years now - I never go anywhere else. Essy is honest and reasonably priced. Best of all, he won’t try to up-sell you. Not only does Essy do mechanical repairs - he also does high quality auto body work. I can’t recommend him and his team enough.
Price assessment: Great price
Nic Thornton5 reviewsiTotal number of Google reviews Nic has written across all businesses on Google Maps, not just this one.
I have been to Essy on a few occasions now. He is always a delight to speak with. He provides honest and transparent feedback. Twice now I have needed emergency service and Essy has always made room to get me in quickly and has worked diligently to get my vehicle back to me in a timely manner. Great service at a fair price is all you can ask for in the industry and I think Essy offers both of these things at a high level!
Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Isabel JordanLocal Guide · 37 reviewsiTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Came here growing up , my dad would bring his cars to essy . now i always bring my car to essy !
Great guy great work
Affordable and fast
Highly recommend
