iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%95+13.4Replies to reviews 7%79+5.6Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 79 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★83 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctuality, fair pricing, and professional communication across services like tree trimming, lawn maintenance, and sprinkler repairs. Reviewers highlight the team's efficiency in completing work as planned and leaving properties clean. The primary criticism noted in the data is difficulty reaching the owner for scheduling ongoing maintenance, despite the business maintaining a perfect five-star rating from eighty-three reviews.
Google rating: 5.0 out of 5 from 83 reviews (96% five-star).
Reviews on this page: 83 Google reviews (58 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 18, 2026.
Service: Tree Removal Service serving Odessa, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eternal Tree & Landscape Services: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eternal Tree & Landscape Services: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eternal Tree & Landscape Services: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eternal Tree & Landscape Services: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eternal Tree & Landscape Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eternal Tree & Landscape Services: 79/100 on this factor. Category median: 58.B
79
Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars8096%
4 stars34%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
100%praise
Praise102100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2323%
Quality & results2222%
Staff & attitude2020%
Would recommend1818%
Price & value1313%
Communication33%
Honesty & trust33%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great fast service, I was needing my sprinkler control wires located.”
“Pleased with our landscaping, they do an amazing job!”
“…ically came to my yard to do a thorough inspection before giving his professional opinion.…”
“Eternal tree will always come highly recommended from me.”
“Dependable, thorough, affordable and responsive to any questions.”
“Both the guys were responsive, efficient and answered all my questions.”
“If you’re looking for a reliable and skilled tree service, I highly recommend Eternal Tree & Landscape Services.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eternal Tree & Landscape Services for 2 kinds of job. Pick one to see what they paid and said.
AAlisonLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Frank did a super job organizing and executing clean up in my yard. Work completed exactly as planned. Would like to start weekly maintenance but cannot get owner to respond.
Great price
TTammy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Eternal tree will always come highly recommended from me. We have used them since the day they went into business. They mowed and weeded our front 2 acres for years. Most recently I had them come and prune some trees. They did an amazing job! For all your landscaping needs give them a call.
Reasonable price
MMatthew10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ty had some time and came by right away. He addressed all the issues I had with my system and got me fixed up quickly.
DDick7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Frank and his crew did a tremendous job trimming our trees and landscaping our yard. Will definitely call again when these services are needed in the future.
DDaba5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great fast service, I was needing my sprinkler control wires located. When I called, the technician was in my area, so he said he would swing by and check it out. 30 minutes later all taken care of. Great, very informative.
JJerryLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Eternal Tree & Landscape Services are absolutely amaaaaazing!! From beginning to end quality service is def what is provided, they have such a wide variety of services they provide it’s impressive, I will only use this landscape company for any landscaping needs, gave a 5 star because that’s all it would let me…
Frank did a super job organizing and executing clean up in my yard. Work completed exactly as planned. Would like to start weekly maintenance but cannot get owner to respond.
Price assessment: Great price
Response from the owner · 2 weeks ago
Alison, thank you for this review! We appreciate the feedback and have scheduled your weekly maintenance! We look forward to taking care of your landscape!
T
Tammy Harvey5 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Eternal tree will always come highly recommended from me. We have used them since the day they went into business. They mowed and weeded our front 2 acres for years. Most recently I had them come and prune some trees. They did an amazing job! For all your landscaping needs give them a call.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Tammy thank you so much for taking the time to leave this 5 Star review! We appreciate you and look forward to working with you again!
C
Courtney Turner1 reviewiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Ty had some time and came by right away. He addressed all the issues I had with my system and got me fixed up quickly.
Response from the owner · 3 months ago
Matthew thank you for taking the time to leave this review. I appreciate your business and I am glad we were able to take care of your issues quickly. Please give us a call if you need anything else.
Ty
432-689-8186
D
Dick Thomas7 reviewsiTotal number of Google reviews Dick has written across all businesses on Google Maps, not just this one.
Frank and his crew did a tremendous job trimming our trees and landscaping our yard. Will definitely call again when these services are needed in the future.
Response from the owner · 3 months ago
Thank you so much for the fantastic 5-star review!
We're thrilled to hear that Frank and the crew delivered a tremendous job on your tree trimming and landscaping. It means a lot that you’re happy with the results and already planning to call us again in the future.
At Eternal Tree & Landscape, we take pride in providing quality, reliable service tailored to West Texas yards, and feedback like yours keeps us motivated. We genuinely appreciate your trust and look forward to helping keep your property looking its best whenever you need us.
If anything comes up or you have questions in the meantime, don’t hesitate to reach out — we’re always here to help.
Eternal Tree & Landscape
(432) 689-8186
www.etlmidland.com
A
Amanda Rose Livingston8 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Thank you for the fantastic 5-star review! 😊
We really appreciate you taking the time to share your experience. It means a lot to our team here at Eternal Tree & Landscape.
Thanks again for trusting us!
Eternal Tree & Landscape
Midland, Texas
(432) 689-8186 | www.etlmidland.com
D
Daba Do5 reviewsiTotal number of Google reviews Daba has written across all businesses on Google Maps, not just this one.
Great fast service, I was needing my sprinkler control wires located. When I called, the technician was in my area, so he said he would swing by and check it out. 30 minutes later all taken care of. Great, very informative.
Response from the owner · 5 months ago
Thank you so much for the 5-star review! We're thrilled to hear you had such a great experience with our team.
We’re glad he was able to get there quickly, take care of everything, and provide clear information for you.
At Eternal Tree and Landscape, we pride ourselves on fast, reliable service, and reviews like yours make it all worthwhile. If you ever need anything else — whether it's irrigation repairs, maintenance, or landscaping — don't hesitate to reach out. We'd love to help again!
Thank you again for choosing Eternal Tree & Landscape! 🌳
W
William Dugan1 reviewiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Thank you so much for the 5-star review! 😊 We're thrilled you’re happy with our work and truly appreciate you choosing Eternal Tree and Landscape. We’d love to help again anytime!
J
Jerry JonesLocal Guide · 45 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Eternal Tree & Landscape Services are absolutely amaaaaazing!! From beginning to end quality service is def what is provided, they have such a wide variety of services they provide it’s impressive, I will only use this landscape company for any landscaping needs, gave a 5 star because that’s all it would let me give!!! I look forward to my next landscaping project with this company!!!
Response from the owner · 6 months ago
Thank you so much for the incredible 5-star review! 😊 We're truly grateful that you trusted Eternal Tree and Landscape with your property. It means everything to our team to hear that you’re happy with the results.
We take a lot of pride in delivering clean, high-quality work that makes your landscape look its absolute best, and reviews like yours keep us motivated to do even better. If you ever need anything in the future—whether it’s tree care, maintenance, or a new project—please don’t hesitate to reach out. We’d love to work with you again!
Thank you again for choosing us and for taking the time to share your experience.
