Google reviewers rate European Wax Center in Lago Vista highly, citing efficient, professional service and comfortable communication during waxing procedures. Customers frequently praise the staff's friendliness and the facility's cleanliness, noting that appointments are typically quick and painless. However, some low-star reviews highlight issues with uneven eyebrow results, excessive pain, broken equipment, and last-minute appointment cancellations, which caused significant inconvenience for clients with tight schedules.
Google rating: 4.8 out of 5 from 261 reviews (93% five-star).
Reviews on this page: 261 Google reviews (160 with written comments, 2 with photos).
Owner responses: the business replied to 66% of reviews.
Most recent review: September 30, 2026.
Service: Waxing Service serving Lago Vista, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
261 reviews on Google
5★242
4★7
3★1
2★2
1★9
Reviews from Google, shown as published (original wording, unedited).
SG
Shannon GoodwinLocal Guide · 19 reviews
★★★★★
Consistently good experience here. Very professional, efficient, and welcoming. Morgan does an excellent job!
Wax type: Soft wax
Response from the owner · 2 years ago
Hi Shannon Thank you for sharing your amazing feedback! We enjoy having you in our center and look forward to seeing you again soon! Have a great day!
My service was excellent and I’ll continue to keep coming back!
Response from the owner · a month ago
Hi Chelle! Thanks for reaching out to us. We’re delighted to hear you had a great experience at our center—and we look forward to providing you with many, many more. Stay gorgeous!
Morgan is the besttttt she was so good and made my eyebrows look so good and natural thank you so much lovely. I will definitely recommend my friends to come and get waxed initially when I walked in I didn’t know what to expect I was just passing by cause my job is right on the other street the girls at the front desk are so lovely and welcoming if your looking to get waxed European wax is the place to go!!!! Definitely coming back for eyebrow tinting 😉
Response from the owner · 2 months ago
Hi Ruby, we're happy to hear Morgan's excellent work made your eyebrows look so good and natural. Thank you for recommending us, and we look forward to welcoming you back for eyebrow tinting!
Morgan is amazing. She's quick but gentle and very efficient!
Response from the owner · 2 years ago
Hi DeNae. Thank you for reaching out to us! We are happy to hear you had an amazing experience at our center. We look forward to providing you with more great experiences! Thank you again,DeNae.