Google users rate the Lago Vista location 4.9 out of 5 based on 737 reviews, with the owner responding to 67 percent of them. Customers frequently describe the waxing services as quick, precise, and comfortable, noting that staff members are friendly, professional, and attentive to specific client preferences. While many appreciate the punctual appointments and painless results, some low-star reviews cite issues with front desk rudeness, scheduling errors, and instances where the hair removal was incomplete or caused skin irritation.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Gabriela was super conscientious and made waxing very comfortable! I will request her every time.
Hi Gaye! Thank you for the 5-star rating! We're happy we could meet your expectations.
Gabriella and Kelbey are awesome, always professional and never fails to make me laugh. They make the experience the best it can be and I recommend them to everyone seeking a wax service.
Friendly at precise work, always feel comfortable!
Reagan is an awesome wax specialist! On time, in and out without a hitch.
Thank you for sharing your experience with Taylor, Sherri! We're happy to hear you think she's the best.
The staff is super accommodating and kind! This location’s been my go-to for six years and counting.
Makenzie is great at what she does. Always makes me feel comfortable, engaging me in conversation. She is a confident provider, in everything she does! So glad she is at the Bee Cave location.
I had Raegan as my waxer and she was fantastic! I didn’t have any pain at all and she had great bedside manners. I highly recommend her.
Hi Anissa, we're happy to hear Raegan's fantastic service and great bedside manners made your experience pain-free. Thank you for sharing, and we look forward to your next visit!
Great experience
Jennifer, Thank you for being such a loyal EWC guest. We’re so honored you continue to choose us to keep you on your smooth routine!
My luck with eyebrow waxing hasn’t been the best in the past. Been going with Kelbey every 3 weeks for a year now. She never messed them up and they’re always perfect. Can’t recommend her enough!
Gabby is friendly and very conscientious of her clients needs
Hi Janet! We're happy to hear Gabby's friendly and conscientious service met your needs. We look forward to seeing you again soon!