Eurowise Service logo

Eurowise Service

Auto repair shop · Charlotte, NC

4.8 ★★★★★ 634 Google reviews · 24 photos
91%five-star reviews
52%reviews answered by the owner
Oct 2026latest review

Eurowise Service at a glance

Google reviewers rate Eurowise Service 4.8 out of 5 based on 634 reviews, with the owner responding to 52 percent of them. Positive feedback frequently highlights fast turnaround times, transparent pricing, and knowledgeable staff who clearly explain necessary repairs for European vehicles. However, lower-rated reviews cite recurring issues with poor communication, uncompleted work, and unresolved mechanical problems that required multiple visits.

  • Google rating: 4.8 out of 5 from 634 reviews (91% five-star).
  • Reviews on this page: 634 Google reviews (520 with written comments, 16 with photos).
  • Owner responses: the business replied to 52% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Oil Change Service serving Charlotte, North Carolina.

Data from Google, last updated October 29, 2026.

Star ratings

634 Google reviews we collected

  • 5 stars57791%
  • 4 stars152%
  • 3 stars91%
  • 2 stars122%
  • 1 star213%

Praise vs complaints

Phrases our text analysis found in 520 written reviews

  • Praise85896%
  • Complaints404%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude18821%
  • Quality & results18320%
  • Price & value15017%
  • Speed & response12113%
  • Would recommend10712%
  • Honesty & trust9310%
  • Communication566%

What customers talk about

We read 520 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “After all of that, I was more than assured this work was done by people there very much professional.”
    “When I came inside, no one greeted me, and I was treated rudely.”
  • “Great service, way quicker than I expected, and a very good price.”
    “A little late writing this but… Brought TWO vehicles in to be serviced, but the customer service I received was HORRIBLE.”
  • “My wife and I went to pay, what I considered a very fair price, and we picked it up.”
    “I was overcharged for a battery and the labor to put it in, well over $1000.”
  • “Slight delay in parts, but once received work was done quickly and as promised.”
    “I can’t speak for their word but this is the 2nd time I’ve tried to give them business and they just never got back to me to tell me how much the service is”
  • “Highly recommend speaking with Dom or Evan anytime you’re there.”
    “Will not use this shop anymore and certainly will not refer them to anyone.”
  • “I have been more than pleased with their service team, transparency and pricing.”
  • “The team took the time to thoroughly explain all of the work that needed to be completed in plain, everyday language, rather than overwhelming us with…”
    “Despite no communication from your team, I was expected to pay without question.”

People customers mention

  • Audi 24 reviews
  • European 21 reviews
  • Mike 17 reviews
  • Alex 13 reviews
  • Porsche 12 reviews
  • German 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 634 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Neil Korgaokar9 reviewsTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, way quicker than I expected, and a very good price.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a day ago

Thanks Neil! Glad we could get you taken care of quickly and at a fair price. We really appreciate your business!

William PippinLocal Guide · 21 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife has had her MKIV Golf when it only had thirty- seven miles on it. Before that she a ninety- six Golf she had until our son ran over a small retaining wall and punched a fatal hole in the oil pan. I am only relating this to show my wife's love for Golfs, which are very utilitarian vehicles. Now, for the best part...the guys at Eurowise. I first contacted Evan several months ago about the golf and the leaking cv shaft seal. The transmission made no noise and shifted perfectly, but the leaking could not continue. With a twenty-one year old car, you can imagine the condition that most all transmissions would be in, plus you have to find one that will fit your particular year and engine. So, you end up getting a transmission that likely has been sitting in the dirt, getting rained on for years. Then you pay five to eight hundred dollars plus freight for this part that may be worse than the one you have. I can promise that I am a blessed man to have found a company in Oregon that had two brand new, old stock five speed transmissions in stock (purchased from dealership in Germany several years ago) that promised would fit my car. There are a slew of transmissions and engine variation, this one fitting my particular engine was amazing. Now, I have the transmission and it was sent to Eurowise. Evan sent me an email as soon as he received it. He sent me an estimate including everything he "might encounter" during the install. After only one week, I was called and told it was ready. My wife and I went to pay, what I considered a very fair price, and we picked it up. Also, the mechanic that did the work was there as well. After all of that, I was more than assured this work was done by people there very much professional...and we're proud of their work. We have had the car for a week now and no problems of any sort. I went up under it repair a small coolant leak, and it looked brand new where they had to work. No loose fasteners, no missing clamps, no damaged tubing or hoses...and clean! I somewhat apologize for the length of this review, but I just wanted the readers to know the importance of this car to my wife, and the load that was lifted off of us, especially me. So, if you think that I will not use Eurowise again, please think again.

  • Price assessment: Reasonable price
  • Services: Transmission
Response from the owner · 2 days ago

Thank you William! We’re glad Evan and the team could keep your wife’s MKIV Golf on the road with a proper transmission install. We truly appreciate your trust!

Daniel Padgett4 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eurowise is the best of the best! I’ve brought both of my Porsche’s here for years and they don’t miss! Extremely professional, knowledgeable, and reasonable. Highly recommend speaking with Dom or Evan anytime you’re there. Great guys, great team. 10/10

  • Price assessment: Great price
  • Services: General repairs & maintenance, Oil change
Response from the owner · 2 days ago

Thank you Daniel! We truly appreciate you trusting us with both Porsches over the years. Dom, Evan, and the whole team appreciate the recommendation!

donna spriggs9 reviewsTotal number of Google reviews donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overdue for my 60k checkup. Great appointments review of charges before the work. Car was ready when promised . Great staff.

  • Price assessment: Reasonable price
  • Services: Transmission, General repairs & maintenance
Response from the owner · a year ago

Donna -- it was a pleasure assisting you and we look forward to helping you in the near future!

Speed__StreetLocal Guide · 56 reviewsTotal number of Google reviews Speed__Street has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrible they had my McLaren GT for three weeks. The brakes are still making a terrible noise., The heated seat that they fixed they definitely put the wrong heating element into the car. It’s absolutely on fire, The trunk lid still does not open correctly. I was told a long time ago from the Marlborough man with the RS-7 That these guys suck, but Tactical fleet still took my car to them. They are absolute trash

  • Price assessment: Not sure
  • Services: General repairs & maintenance, Brakes, Service not listed
Response from the owner · 4 days ago

Unfortunately I believe this was left under the incorrect business, we are owned and operated separately from Eurowise Performance and do not work on exotic vehicles.

Thomas UnderwoodLocal Guide · 73 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bad Experience!!! I sat in my car for an extended period while your staff saw me and failed to acknowledge me. When I came inside, no one greeted me, and I was treated rudely. I called to speak with the owner, and ironically, the owner was there. Every time I’ve visited in the past, the owner has never greeted me and has appeared unwelcoming, with no effort to assist customers. You send text messages asking customers to return, but when they do, you fail to show basic courtesy or appreciation. Your competitors treated me with far more respect and professionalism. I’m glad I’ve decided to take my business elsewhere. Take a lesson from your competition—customer service matters!

Response from the owner · a week ago

Thomas, we apologize for the bad experience with us. Unfortunately, when a customer comes in heated and upset before the appointment even started we have the right to refuse business with that customer. We had a great phone call afterwards where you apologized, and we even did the courtesy of recommending other shops to go to in the future. We sincerely wish you the best with all of your endeavors.

Robert Lee4 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All in all pleased with service provided. Slight delay in parts, but once received work was done quickly and as promised. I will remember and use them in the future.

  • Price assessment: Reasonable price
  • Services: Transmission, General repairs & maintenance
Response from the owner · 2 years ago

Thank you for your review and business. Hope to see you again!

Joe Socha5 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service in all areas not just my car. Will return and leave another review after I have some services done. Want to say that the shop and waiting area is clean and all the employees were knowledgeable and friendly and it’s full service I have a 335is stage 2 and they knew what I have and what it requires to stay healthy what a relief it is to have that level of competence and care for me and my car.

Response from the owner · a week ago

Thank you Joe! We’re glad you felt the care and expertise with your Stage 2 335is. Keeping it healthy is what we do—see you next time!

Barbara4 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, efficient, & professional!

  • Price assessment: Great price
  • Services: Transmission
Response from the owner · a week ago

Thank you Barbara! We appreciate the kind words and are glad we could make your visit fast, efficient, and professional.

Vinny RonLocal Guide · 440 reviewsTotal number of Google reviews Vinny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always an amazing experience. Friendly and professional staff and comfortable waiting area.

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning
Response from the owner · 2 weeks ago

Thank you Vinny! We appreciate you coming back. Glad our friendly, professional team and comfortable waiting area continue to make each visit a great experience.

Eurowise Service on Google Maps →

Business details