Virginia Quinn12 reviewsTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly and always able to get me in quickly for an urgent fix
EurWerks
4.9 ★★★★★ 477 Google reviews
94%five-star reviews
31%reviews answered by the owner
Nov 2026latest review
EurWerks at a glance
Customers frequently praise EurWerks for its efficient turnaround times, transparent communication, and pricing that is often lower than dealership estimates. Reviewers highlight the staff's professionalism and thorough diagnostic work on European and luxury vehicles, noting that the shop clearly explains necessary repairs versus optional checks. However, several low-star reviews criticize the shop for poor customer service, including rude front desk interactions, lack of timely updates, and billing disputes over unexpected issues or perceived overpricing.
- Google rating: 4.9 out of 5 from 477 reviews (94% five-star).
- Reviews on this page: 477 Google reviews (338 with written comments, 6 with photos).
- Owner responses: the business replied to 31% of reviews.
- Most recent review: November 3, 2026.
- Service: Auto Repair Shop serving Nashville, Tennessee.
Data from Google, last updated November 11, 2026.
Star ratings
477 Google reviews we collected
- 5 stars45094%
- 4 stars123%
- 3 stars20%
- 2 stars10%
- 1 star123%
Praise vs complaints
Phrases our text analysis found in 338 written reviews
- Praise66998%
- Complaints162%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude13119%
- Honesty & trust12418%
- Quality & results11216%
- Price & value9614%
- Speed & response9314%
- Would recommend7511%
- Communication548%
What customers talk about
We read 338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly and always able to get me in quickly for an urgent fix”
“The woman at the front desk was rude, unprofessional, and aggressive for no reason.”
“Honestly, I love this place, they take very good care of my cars!”
“Their attention to detail on the inspections and collaboration with me on the issues I needed fixed versus just wanted to check made this one of the b…”
“Left with my headlight and marker light still not working (they still charged me for it) and for my troubles, while they were fiddling with my car the…”
“So worth it to find a place that will take the time and effort to focus on your vehicle and its so good to know im not sure another number being pushed out.”
“Very trustworthy and honest with vehicle diagnostics not overpriced.”
“Highly professional, timely and great communications / systems!”
“A delay in identifying that problem extended my car's time with them.”
“I had a great experience at EurWerks and would recommend them to anyone.”
“never again”
“Honest, straightforward and really great at communicating.”
People customers mention
- Chet 16 reviews
- Mercedes 13 reviews
- Mike 13 reviews
- Melis 12 reviews
- European 8 reviews
- Porsche 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Customer reviews
4.9 ★★★★★ 477 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Michael Friddell7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTheir attention to detail on the inspections and collaboration with me on the issues I needed fixed versus just wanted to check made this one of the best auto mechanic experiences I've ever had. I'll definitely come back.
- Price assessment: Reasonable price
- Services: Transmission, General repairs & maintenance, Auto A/C recharge, Transmission repair, A/C installation & repair, Air conditioning, Vehicle safety inspection, Service not listed
Vince Tenisci5 reviewsTotal number of Google reviews Vince has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time using Eurwerks. People couldn’t have been nicer and I was in and out in under an hour. Cost for my battery was 25-30% less than the Mercedes dealership. 👍👍👍👍👍
- Price assessment: Reasonable price
- Services: Transmission
JimLocal Guide · 15 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDropped my Mazda3 Cobalt edition off at 9:30am and it was completed by 1:30 for rear brake replacement. I had been quoted much higher at the dealer. Eurwerks kept me informed of the progress. The office staff was very friendly. I'll be back when I need service.
- Services: Auto brake replacement
Matthew Churchin6 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo beyond grateful to EurWerks. They were able to figure out the issue on our toyota when the toyota dealership themselves would tell us everything was fine, looked good and nothing was wrong! So worth it to find a place that will take the time and effort to focus on your vehicle and its so good to know im not sure another number being pushed out. They are dedicated and trustworthy at EurWerks!
Kristen BergLocal Guide · 20 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! Very professional and personable staff who understand imports and service. Will be taking my BMW here for any required maintenance.
- Services: Vehicle Inspection, Auto battery maintenance, Vehicle safety inspection, Auto maintenance, Battery, Oil change
Response from the owner · a month ago
Thank you so much for the kind words, Kristen! We're thrilled you had a great experience with our team and appreciate your trust in us to care for your BMW. We look forward to serving you for all your maintenance needs and seeing you again soon!
Christian Parker3 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat team ant Eurwerks! Highly professional, timely and great communications / systems! We keep coming back.
- Price assessment: Reasonable price
- Services: Transmission, Engine repair, Vehicle Inspection, Brakes, Wiper blade installation, Oil change
Response from the owner · a month ago
Thank you so much, Christian! Your continued trust means a lot and I’m so pleased that our team has taken good care of you and kept you informed along the way. We appreciate your support and look forward to seeing you next time! - Melis
John Nwofia1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat team and service! Very responsive!!
- Price assessment: Reasonable price
- Services: General repairs & maintenance, Auto maintenance
Response from the owner · a month ago
Thank you so much for the positive feedback, Dr. Nwofia! We really appreciate you taking the time to share your experience and are glad our team could provide you with the great service our clients deserve. We look forward to working with you again!
John Teas2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTimely service and great work by their technicians. Highly recommended EurWerks!
- Price assessment: Reasonable price
- Services: Transmission
Response from the owner · a month ago
Thank you so much for the positive feedback, John! We're so pleased to hear that you had a great experience with our team. We truly appreciate your recommendation and look forward to serving you again in the future!
Clair Mills2 reviewsTotal number of Google reviews Clair has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCar runs beautifully I recently bought it and it had some things to be corrected and anytime we go to Eurwerks Tina & everyone there are so nice and get things done super efficiently!! Amazing work!!
- Services: Electrical, Vehicle Inspection
Business details
- Address: 4203 Charlotte Ave, Nashville, TN 37209
- Phone: (615) 864-8871
- Website: eurwerks.com
- Service area: Nashville, TN