Google reviewers rate EverTrue Lutheran Hillside Village 4.5 out of 5 based on 66 reviews, frequently praising the food quality, social activities, and friendly staff across independent living and rehabilitation services. Recurring themes highlight the clean facility, helpful onboarding process, and the continuum of care options available for seniors. However, lower-rated reviews criticize specific instances of unresponsive staff, including ignored resident calls, inadequate staffing in short-stay units, and difficulties transitioning residents to higher levels of care.
Google rating: 4.5 out of 5 from 66 reviews (77% five-star).
Reviews on this page: 66 Google reviews (40 with written comments, 1 with photos).
Owner responses: the business replied to 65% of reviews.
Most recent review: October 9, 2026.
Service: Nursing Home serving East Peoria, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.5
★★★★★
66 reviews on Google
5★51
4★8
3★2
2★2
1★3
Reviews from Google, shown as published (original wording, unedited).
ST
Sue Tomsovic2 reviews
★★★★★
Living at EverTrue Lutheran Hillside Village has been an absolute blessing for me and the comfort it gives my family knowing I am in an environment where they do not have to be concerned about my well-being.
Response from the owner · 2 weeks ago
Thank you so much for your wonderful review and for sharing your experience at EverTrue Lutheran Hillside Village. We are delighted to hear that living here has been such a blessing for you and that it brings comfort to your family. Our team is dedicated to providing a safe and nurturing environment, and your kind words affirm our efforts. If there is anything more we can do to enhance your experience, please feel free to let us know.
I am so happy to have my mother at Lutheran Hillside Village. This care community is managed well, church affiliated and a nonprofit. I am able to rest assured knowing that she is being provided the best of care, meals that she enjoys and activities to keep her happy.
Response from the owner · 3 years ago
What a great picture of the two of you! Thank you for sharing your experience and all the things that are important to you. We keep them in mind in each day as we strive to live out our mission.
My mom has been a resident of Lutheran Hillside Village Assisted Living for several months. I can't say enough positive things about this community. Our initial tour with Victoria was terrific and my mom and I had no hesitation about signing up. It is a beautiful place, clean, well-staffed, active and sits in a lovely setting on Galena Road in Peoria. Mom has a one bed/one bath apartment and it is perfect for her. There are so many activities to choose from each day and the Assisted Living food is delicious! George does a terrific job of managing this dining room.
The most exceptional thing about LHV is truly the staff! Everyone we deal with, from the administrators, nursing staff, receptionists, dining room, maintenance and housekeeping are so very good at their jobs! They all seem to truly like what they do and it shows every day. I can't possibly name everyone, but I wish to thank Sarah, Barb, Michelle, Edweina, Janet, Ky, George, Jason, Kathy, Ruthie and so many others for the excellent care they provide. It's such a relief to have Mom there. Thank you!
Jodi F. Peoria
Response from the owner · 11 months ago
We are delighted to hear that your mom is enjoying her time in our community and that you both felt confident in choosing us. We strive to create a welcoming and supportive environment, and it’s rewarding to hear that our team, has made such a positive impact on your mom’s experience. Thank you!
I moved here because my wife needed more care than I could give her at home. I enjoy my large apartment, and having many friends.
Response from the owner · a year ago
We are delighted to hear that you and your wife are enjoying your time at EverTrue Lutheran Hillside Village. We are committed to providing a supportive and caring environment for our residents!
Lutheran Hillside Village - Lutheran Senior Services has been my residence for over 17 years. It is a beautiful facility and campus that provides a continuum of care for residents in their senior years. It provides me with a restful mode of living, without caring for the upkeep of a residence. The residents and staff are friendly and enjoy living and working in this place that provides good food, transportation to appointments and activities, as well as an abundance of activities on campus. The Wellness Center allows exercise on a walking track, an array of equipment and a pool. I would encourage people to move here when they are in good health, so they can enjoy all of the amenities longer.
If you are looking for an attractive residence free of maintenance, where meals are provided, as well as an array of activities that you can choose to participate in or not, where the environment is mentally, emotionally and physically nurturing and where you still have your privacy, look no further.
Response from the owner · 2 years ago
Thank you for your kind words, Diana! We're grateful to have you as part of our Lutheran Hillside Village family!
Looking for a welcoming retirement community that provides long term care solutions for future needs and relieves your heirs of so many difficult decisions they would otherwise face at your passing. If so, then "The Village" is a wonderful solution where you can enjoy your golden years, virtually carefree.
Response from the owner · a year ago
Thank you so much for your wonderful review and for taking the time to share your experience with EverTrue Lutheran Hillside Village. We are thrilled to hear that you find this community to be a welcoming and carefree environment that meets your long-term care needs.
We recently toured Hillside with our parents. The staff went out of their way to make them feel welcome. Victoria especially was so kind to Mom who is struggling with the idea of moving from their home. The facility is absolutely beautiful. The food and service was exceptional. The residents we spoke with had nothing but positive comments about their life here. You really felt the family connection between residents and staff. Hillside Village checks off every box for an assisted living facility for our parents.
Response from the owner · a year ago
We are so glad to hear that your tour with your parents was a positive one and that our staff made your family feel welcome and comfortable. Thank you for making time to share your experience!
