Exactus Appraisal Management, LLC logo

Exactus Appraisal Management, LLC

Appraiser · St. Charles, MO

4.7 ★★★★★ 37 Google reviews · 1 photos
92%five-star reviews
51%reviews answered by the owner
Jun 2026latest review

Exactus Appraisal Management, LLC at a glance

Google reviewers rate Exactus Appraisal Management, LLC 4.7 out of 5 based on 37 reviews, with the owner responding to 51% of them. Clients frequently cite fast turnaround times, professional communication, and affordable pricing as key benefits of their appraisal services. However, some lower-rated feedback highlights instances where expedited requests were not met on schedule, leading to delayed closings and disputes over refunds.

  • Google rating: 4.7 out of 5 from 37 reviews (92% five-star).
  • Reviews on this page: 37 Google reviews (30 with written comments).
  • Owner responses: the business replied to 51% of reviews.
  • Most recent review: June 2, 2026.
  • Service: Real Estate Appraiser serving St. Charles, Missouri.

Data from Google, last updated November 11, 2026.

Star ratings

37 Google reviews we collected

  • 5 stars3492%
  • 4 stars00%
  • 3 stars13%
  • 2 stars00%
  • 1 star25%

Praise vs complaints

Phrases our text analysis found in 30 written reviews

  • Praise4391%
  • Complaints49%

Topic share

How often each topic comes up in the written reviews

  • Speed & response1430%
  • Staff & attitude1021%
  • Communication817%
  • Would recommend715%
  • Quality & results511%
  • Honesty & trust24%
  • Price & value12%

What customers talk about

We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent service with perfect timing and a fast turnaround.”
  • “It’s in difficult transactions that true professionalism shows — and they absolutely delivered.”
  • “Professional, efficient, and reliable — highly recommend for anyone who values strong communication and timely service.”
  • “I highly recommend Exactus Appraisal Management to anyone looking for a dependable, customer-focused appraisal management company.”
  • “Exactus has done a great job managing our appraisal needs over the last few years.”
    “Worst company ever - do not do business with this company.”
  • “They communicate clearly, handle requests promptly, and consistently deliver reliable results.”
  • “Services were affordable and as agreed upon.”

People customers mention

  • Savanna 4 reviews
  • Shaydee 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Henry Martinez6 reviewsTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service with perfect timing and a fast turnaround. I would absolutely work with them again.

Response from the owner · 5 months ago

Thank you so much for the feedback Henry! We appreciate you!

Jordan Purdie5 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Appraiser was professional, fast and efficient. Services were affordable and as agreed upon. The work up was well done and detailed. Would definitely recommend.

Jeff Wood1 reviewTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Worst company ever - do not do business with this company....RUN!!!!!! I wish I could give them zero stars, but I had to put at least one.

Response from the owner · 8 months ago

Jeff we have never worked directly with anyone named Jeff Wood. Your review also does not provide any context as to what you are upset about. If you would like to discuss this further you can call me on my cell phone at 314-323-2262

Marina Ionova6 reviewsTotal number of Google reviews Marina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a terrific experience working with Exactus Appraisal Management, LLC. They were extremely responsive and went above and beyond to accommodate our request for an expedited report — especially during a busy month-end period. The appraisal was delivered earlier than the original due date, which allowed us to stay on schedule and close on time, which is crucial in a real estate transaction. It’s in difficult transactions that true professionalism shows — and they absolutely delivered. Professional, efficient, and reliable — highly recommend for anyone who values strong communication and timely service.

Response from the owner · 9 months ago

Marina thank you so much! We believe in partnering with our clients and working together to find solutions. Thank you for being a great partner!

Melissa SmithLocal Guide · 14 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exactus Appraisal Management is an outstanding company to work with! Their customer service is truly top-notch. Every interaction is professional, friendly, and efficient. The team is quick to respond to all correspondence and always willing to go the extra mile to ensure a smooth process from start to finish. Working with Exactus couldn’t be easier. They communicate clearly, handle requests promptly, and consistently deliver reliable results. It’s refreshing to partner with a company that values responsiveness and professionalism as much as they do. I highly recommend Exactus Appraisal Management to anyone looking for a dependable, customer-focused appraisal management company.

Ryan Kennedy3 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could not imagine working with any other AMC. They respond at all hours of the day, 7 days a week, and i never have a doubt they are doing everything they can to ensure the best service possible

Rory ButlerLocal Guide · 18 reviewsTotal number of Google reviews Rory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a local Reno lender with licenses in many others states, I encounter lots of appraisal management companies. The communication from Exactus has been very good and has generally exceeded expectations. This helps the customer experience and is greatly appreciated.

Response from the owner · a year ago

Thank you Rory! We do our very best to partner with our clients and appreciate the review!

joselito mangual1 reviewTotal number of Google reviews joselito has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly portal, easy to use!

Response from the owner · a year ago

Thank you so much!

Freddy RuizLocal Guide · 76 reviewsTotal number of Google reviews Freddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Michael McCoy is a great customer service and always on time.

Dustin Iman3 reviewsTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick response time and professional. Welcomed me graciously.

Exactus Appraisal Management, LLC on Google Maps →

Business details