PEST CONTROL SERVICES · LANCASTER, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREExcel Pest Management
Better than 79% of pest control services · #11 of 52
4.9★132 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Excel Pest Management for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$292
All 1 Google reviews tagged “Flea & mite extermination”
★★★★★ David · a year ago
Excel Pest Management and Anthony our technician are very good at taking care of our buildings needs over at Ambassador Towers. Anthony always has a good friendly attitude and accommodates us based on our needs. I definitely recommend this company! We are a 22-story tower building in K-Town.
Paid $80–100Not sureRodent exterminationFlea & mite exterminationGeneral pest inspection
vs category
Blue = Excel, grey = pest control services average
Rating over time
Price
$87-31% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Great price 28%Reasonable 63%Overpriced 2%Not sure 7%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
91
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
49
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
43
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+26 / −0
Professionalism
+24 / −1
Responsiveness
+28 / −1
Punctuality
+28 / −0
Value
+22 / −0
