PEST CONTROL SERVICES · LANCASTER, CA
Excel Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Excel Pest Management

Better than 79% of pest control services · #11 of 52

4.9★132 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Excel Pest Management for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Termite extermination”

★★★★★ Dorothy · Edited 5 months ago

I really can give enough credit to your employees Stalin. He’s a very hard worker and does an excellent job

Paid $60–80Great priceTermite extermination
★★★★★ Jennifer · a year ago

We have a monthly service with them and as needed. Recently we had a termite problem and they came out quickly and efficiently. Our monthly service is always handled by a professional tech and he always does a thorough job.

Great priceTermite extermination
★★★★★ Omar · 3 years ago

Great service! Prompt, attentive and always willing to help. They’ve been servicing our property for years now and we are happy to have them here. Davey and Frank are excellent techs, dependable and knowledgeable. I highly recommend them.

Ant exterminationBed bug exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Matt · 5 years ago

Josh came in and did the most thorough termite inspection compared to my other 4 bids-- and was the most professional without any of the termite fearmongering some of the other bidders gave us. He prepared a detailed report and offering for his services. When they came to perform the work, they were professional,…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Pam · 5 years ago

I was referred by a friend to Excel. The inspection was very detailed - checked everything nook and cranny along with the attic space. Josh was very honest. I will definitely use them in the future for exterminating service. I’m still undecided on Which service I could commit to.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kimberly · 6 years ago

Excel did an excellent job from start to finish when helping us with our termite problem. We received excellent customer service from Josh who was always there to answer our questions and helped guide us in the preparation process. Excel was able to work with our busy schedule and worked very efficiently allowing us…

Termite extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Excel, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (5 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (4 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q2: 5.00★ (6 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (14 reviews)2026-Q1: 5.00★ (15 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 4.95★ (22 reviews)2026-Q4: 5.00★ (9 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$87-31% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 28%Reasonable 63%Overpriced 2%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
72
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
91
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
49
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
43

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+26 / −0
Professionalism
+24 / −1
Responsiveness
+28 / −1
Punctuality
+28 / −0
Value
+22 / −0

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