Analyzing 9,888,9249.9M ReviewsFor 27,86527.9K Experts

Experts Reviews · Company report
Excel Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty85−1.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Excel Pest Management

Lancaster, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #168Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 132 Google reviews

📞 Call (888) 392-3565Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Management is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Management is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Management is better than 85% of pest control services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Management is better than 73% of pest control services.B
73

Reviews for your job

Customers hired Excel Pest Management for 8 kinds of job.

Excel Pest Management for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$191–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#170 / 199

All 3 Google reviews tagged “Bee extermination”

Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A swarm of bees came in through our home air vent which was very unsettling. I called several companies before finding Excel which sent Stalin out same day to assess the situation. Stalin was very thorough in his analysis and patient in explaining our options and answering my many questions. He scheduled us for the…

Paid $200+Spider exterminationGeneral pest inspectionBee extermination
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excel has been servicing our property for three years now. The are quick to respond to our needs and the needs of our tenants.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Magz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contracted excel to service our hospital and they delivered above and beyond! They sent someone out to inspect the property, gave recommendations and also gave several service options considering that patient care and safety is our priority. They did such an amazing job, I now Use them for our new home. To our…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Price

$87-20% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$58–$128
Rodent extermination27$83–$323
Ant extermination19$76–$214
Spider extermination15$76–$166
Cockroach extermination11$73–$246
Mosquito extermination7$66–$106
Termite inspection7$81–$323
Hornet & wasp extermination6$91–$282

Compare with

PARKER PEST MANAGEMENT logoPARKER PEST MANAGEMENTExperts Score 100Lancaster · 5.00★Hydrex Pest Control logoHydrex Pest ControlExperts Score 96Lancaster · 4.90★Clark Pest Control logoClark Pest ControlExperts Score 89Lancaster · 4.84★