Analyzing 5,355,1875.4M Reviews For 14,25314.3K Experts

Experts Reviews · Company report
Excel Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Excel Pest Management

Lancaster, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.9★ from 132 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Excel Pest Management is better than 72% of pest control services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Excel Pest Management is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Excel Pest Management is better than 49% of pest control services.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Excel Pest Management is better than 27% of pest control services.D
27
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Excel Pest Management is better than 83% of pest control services.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Excel Pest Management is better than 34% of pest control services.D
34
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Excel Pest Management is better than 43% of pest control services.C
43

Reviews for your job

Customers hired Excel Pest Management for 8 kinds of job.

Excel Pest Management for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$292

All 1 Google reviews tagged “Flea & mite extermination”

David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excel Pest Management and Anthony our technician are very good at taking care of our buildings needs over at Ambassador Towers. Anthony always has a good friendly attitude and accommodates us based on our needs. I definitely recommend this company! We are a 22-story tower building in K-Town.

Paid $80–100Not sureRodent exterminationFlea & mite exterminationGeneral pest inspection

Price

$87-31% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$81–$136
Rodent extermination27$121–$371
Ant extermination19$96–$323
Spider extermination15$73–$161
Cockroach extermination11$105–$282
Mosquito extermination7$81–$99
Termite inspection7$116–$282
Hornet & wasp extermination6$106–$323

Compare with

PARKER PEST MANAGEMENT logoPARKER PEST MANAGEMENTExperts Score 75Lancaster · 5.00★Dewey Pest & Termite Control logoDewey Pest & Termite ControlExperts Score 62Lancaster · 4.89★Hydrex Pest Control logoHydrex Pest ControlExperts Score 51Lancaster · 4.90★