Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Excel Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%72+25.2Reliability 15%91+13.7Craft & service 20%49+9.8Value 10%27+2.7Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%43+2.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Excel Pest Management

Lancaster, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.9★ from 132 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Excel Pest Management is better than 72% of pest control services.B
72
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Excel Pest Management is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Excel Pest Management is better than 49% of pest control services.C
49
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Excel Pest Management is better than 27% of pest control services.D
27
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Excel Pest Management is better than 83% of pest control services.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Excel Pest Management is better than 34% of pest control services.D
34
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Excel Pest Management is better than 43% of pest control services.C
43

Reviews for your job

Customers hired Excel Pest Management for 8 kinds of job.

Excel Pest Management for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$181

All 2 Google reviews tagged “Home inspection”

Magz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contracted excel to service our hospital and they delivered above and beyond! They sent someone out to inspect the property, gave recommendations and also gave several service options considering that patient care and safety is our priority. They did such an amazing job, I now Use them for our new home. To our…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism

Price

$87-31% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 63%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$81–$136
Rodent extermination27$121–$371
Ant extermination19$96–$323
Spider extermination15$73–$161
Cockroach extermination11$105–$282
Mosquito extermination7$81–$99
Termite inspection7$116–$282
Hornet & wasp extermination6$106–$323

Compare with

PARKER PEST MANAGEMENT logoPARKER PEST MANAGEMENTExperts Score 75Lancaster · 5.00★Dewey Pest & Termite Control logoDewey Pest & Termite ControlExperts Score 62Lancaster · 4.89★Hydrex Pest Control logoHydrex Pest ControlExperts Score 51Lancaster · 4.90★