HOUSE CLEANING SERVICES · MONCKS CORNER, SC
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%17+2.6Craft & service 20%39+7.8Value 10%83+8.3Momentum 8%11+0.9Track record 7%29+2Accountability 5%5+0.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%17+2.6Craft & service 20%39+7.8Value 10%83+8.3Momentum 8%11+0.9Track record 7%29+2Accountability 5%5+0.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREExcellent Cleaning Services Charleston and Lowcountry
Better than 14% of house cleaning services · #43 of 50
4.9★96 Google reviewsGoogle star rating as shown on Google Maps.
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Excellent Cleaning Services Charleston and Lowcountry for moving-related cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
All 2 Google reviews tagged “Moving-related cleaning”
Jeannie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have used Excellent Cleaning Service for almost 20 years! They're honest, which is huge in my book and do great work. Roseana and her crew come in, get things done, then they're gone. They are hardworking and I appreciate all they do for us. We won't use anyone else. Why should we, when we have the best already!
Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Charly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent Cleaning has been cleaning for me for over 20 years ! They have always done an excellent job and if there was ever an issue, only a few in the 20+ years, it was remedied quickly. Highly recommend !!
Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Excellent, grey = house cleaning services average
Rating over time
Price
$136-51% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 63%Reasonable 38%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%17+2.6Craft & service 20%39+7.8Value 10%83+8.3Momentum 8%11+0.9Track record 7%29+2Accountability 5%5+0.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
39
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
83
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+18 / −0
Professionalism
+15 / −0
Responsiveness
+14 / −0
Punctuality
+13 / −0
Value
+15 / −0
